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“Understanding and very helpful”

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Holiday Inn Express Crystal River
Ranked #2 of 9 Hotels in Crystal River
Certificate of Excellence
GreenLeadersSilver level
Deerfield Beach, Florida
2 reviews
“Understanding and very helpful”
Reviewed June 30, 2014

Recently we stayed at the Holiday Inn Express at Crystal River. Our boat excursion had a major delay and caused us to return to the Hotel much later then even the time for a late check-out.
But Doreen took care us and the situation with no charges or problems. She really saved us!!
Very professional and understanding about our problem which made a unfortunate situation a little better, thanks to Doreen!

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sam b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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858 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (106)
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Maui, Hawaii
Level 6 Contributor
170 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed June 29, 2014 via mobile

We love staying here when we travel in this area. The rooms are clean. The staff is friendly. The breakfasts are good. It is convenient to the highway and restaurants in the area. Only a few years old.

Stayed June 2014, traveled as a couple
Helpful?
Thank YorkeW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpresscr, Guest Relations Manager at Holiday Inn Express Crystal River, responded to this review, July 19, 2014
Dear YorkeW,

Thank you for your review regarding your recent stay with us. I'm happy we were able to make your stay a comfortable and you enjoyed our free Express Start Breakfast and friendly staff. We look forward to your next visit with us.

Imran C.
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level 3 Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 24, 2014

My wife, son and I spent 1 days at this place. The location is super. the hotel is brand new. Just an amazing value for the money. We went to Chassahowitzka river and took us 15 minutes. The hotel staff was fantastic

Green Features: really a green hotel. they are very conscious about it
  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dulitjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
myrtle beah sc
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 19, 2014

I stayed at this hotel three days in June of 2014. From the time I checked in until the time I left I had nothing but positive experiences. Check in was super fast and efficient. I had a first floor room near the elevator with no problems with noises, people coming and going or doors opening and closing. Quiet at all times.
My bed was luxurious as were my pillows, two soft, two firm. I had taken my own pillow with me but found it not necessary for this hotel. Theirs were awesome as were the linens. Crisp and clean smelling, it brought me back to when I was a kid visiting grandma. Towels were the same. They weren't softened too much which is excellent in my opinion.
Cleanliness of the room was top notch. Whomever trained the employees did a great job and is, apparently, still having them maintain the status quo. Everything was detailed. My home should be so clean and I am fussy. This hotel put me to shame.
The room was well equipped with everything one could find in a kitchen at home; fridge, microwave, iron, coffee pot; we used them all.
This hotel was in a great location, the area was quaint and very safe. There are several restaurants nearby and the manatees at the' Fishbowl' (in the state recreation area) were a great attraction.
I would recommend this hotel for anyone, for any reason. It's reasonably priced, spotlessly clean and boasts a friendly and efficient staff..
Last but not least is Miss Mary who works in the breakfast area. This sweet woman works every day to insure that the guests have a fresh and varied menu each morning. Everything was good and she was better. Loved her.
I give this hotel a huge thumbs up and hope to return in the future.

Room Tip: Actually, the spa was a pool which I didn't use and there was no room service but any room is a...
See more room tips
Green Features: This is a VERY green hotel. they ask (signs in room) that you hang up towels to help them conserve, that you turn off water while brushing teeth and that you allow them to change the sheets every three days BUT if you wish clean towels and sheets every day, you will be accommodated.
  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank seacluded
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Placid, Florida
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 19, 2014

My teenage son took a friend - two rooms is sometimes not cost effective but we were able to book the two bedroom suite allowing them their space and save a bundle. Rooms were clean and kitchen area was sufficient to hold everything we had - snacks and cold items. Beds were super comfy with firm and soft pillows provided (and marked on the pillowcase) Linens for the sofa bed were provided by the front desk in a "dry cleaning type" bag which was nice - you knew they were fresh versus when stored in the room closets. Breakfast was wonderful and fed the boys and hubby saving time and $$$. Going back and will book here again!

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank drsdwd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erie, Pennsylvania
Level 4 Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 17, 2014 via mobile

As a family of 5 some rooms just are way too small. This was perfect with 2 kings and a pull out sofa bed. Hotel is super clean, great breakfast options with yogurt, fruit, eggs, sausage, pancakes just to name a few . Pool is beautiful and clean. Easy to find parking and close to the manatee snorkeling tours , public parks and restaurants. And smoke free too!! HIGHLY recommend this place~ you won't be disappointed .

Stayed June 2014
Helpful?
1 Thank Karinsinnott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level 6 Contributor
85 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed June 12, 2014

This place ticked all the boxes. The rooms were lovely, large and very clean. The breakfast was plentiful with great choice and the price we paid was more than reasonable having secured the rooms on hotwire. The staff at the front desk were friendly and very helpful as well as professional. I would definitely recommend this hotel to anyone who enjoys good quality at a reasonable price.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank flossygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpresscr, Guest Relations Manager at Holiday Inn Express Crystal River, responded to this review, June 29, 2014
Dear Flossygirl,

We would like to thank you for your feedback regarding your recent stay at our Holiday Inn Crystal River, FL. We are glad that you enjoyed your experience with us. We hope to see you during your next visit to Crystal River, FL. Thanks again for recommending us to fellow travelers.

Imran C.
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Crystal River

Property: Holiday Inn Express Crystal River
Address: 1203 NE 5th St, Crystal River, FL 34429-4523
Phone Number:
Location: United States > Florida > Crystal River
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Crystal River
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Crystal River 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
Crystal River s Newest Hotel for Business, Leisure and Eco-Travelers Welcome to the Holiday Inn Express Crystal River! Our modern, green friendly and smoke free hotel is located in the charming city of Crystal River, FL. Near the intersection of Hwy 19 and Hwy 44, the hotel is located East of Inverness, FL, North of Tampa, FL and West of Orlando, FL.Situated in Citrus County, Crystal River is a nature lover's dream and best known for having the world's highest concentration of manatees visiting the area's spring fed waters. The hotel is close to the Nature Coast s beautiful Eco-attractions that offer canoeing, kayaking, fishing, hiking or trail riding all available at Crystal River Preserve State Park. Visitors can take advantage of swimming, snorkeling or diving with manatees in Kings Springs or relaxing on Ft. Island Gulf Beach. The hotel is minutes from Progress Energy Nuclear Power Plant, Seven Rivers Regional Medical Center, Citrus Memorial Hospital and Simon Crystal River Mall. Enjoy premium amenities during your stay with us. Families will enjoy our spacious double king guest rooms with their choice of color theme. Business travelers can utilize our Crystal Meeting Room equipped with audio/visual equipment, accommodating up to 66 people. Be sure to check Crystal River, FL off of your list of the 1000 Places To See Before You Die. Our staff will make you feel so special, you won t want to leave! ... more   less 
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Also Known As:
Holiday Inn Express Crystal River Hotel Crystal River

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