We booked a River Adventure Swim with the Manatees tours and received a discount to stay at the Holiday Inn Express in Crystal River, Florida.
We reserved a handicap room. On the way there we decided to see if we could add a night to our stay. The reservation was updated with no problem.
Once we got there the staff noticed we were charged a different rate for the additional night and that we were going to be moved to a different room. Instead of doing that the staff person simply lowered the rate for the additional night to match the other nights and kept us in the same room.
There were no trolley's available to help us unload the car so 2 bell hops came out and immediately took all our bags to our rooms. The desk clerk staff handed us a welcome bag with bottled water and freshly baked cookies and told us we could get more any time we wanted.
Our room was a wonderful surprise. For the first time in 2 weeks we got a fully handicap accessible room. It held 2 king beds and a pull out sofa bed. The bath room was plenty large with safety rails that were easy to reach and a tub bench that worked.
The room was kept at a comfortable temperature. The swimming pool water was kept at a constant 81 degrees.
The staff were all friendly and polite and willing to provide anything we needed. They also gave us excellent suggestions for inexpensive to moderately priced places to eat.
This hotel gets 5 stars in my opinion.
- Official Description (provided by the hotel):
- Crystal River s Newest Hotel for Business, Leisure and Eco-Travelers Welcome to the Holiday Inn Express Crystal River! Our modern, green friendly and smoke free hotel is located in the charming city of Crystal River, FL. Near the intersection of Hwy 19 and Hwy 44, the hotel is located East of Inverness, FL, North of Tampa, FL and West of Orlando, FL.Situated in Citrus County, Crystal River is a nature lover's dream and best known for having the world's highest concentration of manatees visiting the area's spring fed waters. The hotel is close to the Nature Coast s beautiful Eco-attractions that offer canoeing, kayaking, fishing, hiking or trail riding all available at Crystal River Preserve State Park. Visitors can take advantage of swimming, snorkeling or diving with manatees in Kings Springs or relaxing on Ft. Island Gulf Beach. The hotel is minutes from Progress Energy Nuclear Power Plant, Seven Rivers Regional Medical Center, Citrus Memorial Hospital and Simon Crystal River Mall. Enjoy premium amenities during your stay with us. Families will enjoy our spacious double king guest rooms with their choice of color theme. Business travelers can utilize our Crystal Meeting Room equipped with audio/visual equipment, accommodating up to 66 people. Be sure to check Crystal River, FL off of your list of the 1000 Places To See Before You Die. Our staff will make you feel so special, you won t want to leave! ... more less
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- Also Known As:
- Holiday Inn Express Crystal River Hotel Crystal River