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“Check in was a little friendlier than my last (which was...”

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Baymont Inn & Suites Crestview
Ranked #8 of 13 Hotels in Crestview
Yulee
1 review
“Check in was a little friendlier than my last (which was...”
3 of 5 bubbles Reviewed February 25, 2013

Check in was a little friendlier than my last (which was first) visit and was the same girl.
I reserved in advance so check in was quick. She told me about the breakfast in a.m., time and where and also where to locate my room and park and that there was an elevator. I entered my room (King Suite #210) to find it had not been cleaned properly. Kelly at front desk was the ONLY employee on duty for the Motel period. She did show me two other rooms which were also not acceptable due to filthy carpet ( a downstairs King room) and the other upstairs on opposite side (also a King room not Suite) of building which stunk terribly. I checked for a room at Holiday Inn & Suites at this point to move on but they were filled up. I ended up staying in #210 which Kelly again left the front desk to bring up a vaccum and some cleaning supplies and towels/wash cloth. She quickly vaccumed and used spic and span on the tub, microwave and frig but had to get back to the front desk. Clean sheets were needed as I found several hairs and some ceiling crumbs on the bed. I took two of the washcloths and used provided soap to wash all table tops, microwave and frig, sink counter, etc until I could feel like I could stay in the room. Later on my return from dinner I went to front desk & retrieved the sheets from Kelly who called earlier to say she needed to dry some. She did what she could as well as called her Manager filling him in on situation. The response was I could move to another room or checkout and I would not be charged anything or stay and the price I had paid would remain the same. WOW! I work for Omni Amelia Island Plantation (I have been with the property over 20 years) and no customer would ever encounter this type of situation with us.

  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Vickie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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258 reviews from our community

Traveler rating
    57
    78
    62
    34
    27
See reviews for
128
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37
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
St. Augustine, Florida
Level Contributor
91 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed December 26, 2012

The front desk people were very polite and accomodating. The rooms was average for the amount of money we paid. It is dated, but clean and comfortable. The breaskfast was terrible. One waffle iron, 2 boiled eggs (even when we went back for another cup of coffee 40 minutes later - still 2 eggs). Nothing warm except coffee. Oh, and two homeless men having a merry time. We took it back to the room to eat.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Margaret B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed November 26, 2012

I was relocating from Dallas, TX to Fort Lauderdale, FL and had to stop at Crestview, FL for the night. Found this hotel on I10. Reasonable priced, clean sheets, comfortable room/bed, clean bathroom. Overall, I had a good night sleep.
For the price I paid, it was a fantastic deal!

  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarala1jan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baymont F, Manager at Baymont Inn & Suites Crestview, responded to this review, November 28, 2012
Thank you for taking the time to write a review on Tripadvisor. We are glad to hear that your stay was us was restful and enjoyable. We appreciate all guest comments and take them seriously. We hope you come back and see us and that your next stay is just as great!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Crestview

Property: Baymont Inn & Suites Crestview
Address: 4040 S Ferdon Blvd, Crestview, FL 32536-5219
Phone Number:
Location: United States > Florida > Florida Panhandle > Crestview
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 13 Hotels in Crestview
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Crestview 2*
Number of rooms: 48
Official Description (provided by the hotel):
Our hotel is located less than 5 minutes from I-10 interstate of South Ferdon Blvd. We are 10 minutes from the new 7th Special Forces Group, and 20 minutes from Eglin AFB, FL. We provide free wifi, and high speed internet access. Free deluxe continental breakfast with Belgian waffles, and many more items to choose from, and fresh Otis Spunkmeyer cookies in the afternoon. Our rooms are outside entry, so walking to your room is no hassle. We also, have a newly added fitness center. ... more   less 
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Also Known As:
Comfort Inn Crestview
Crestview Comfort Inn

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