As long as you dont mind being 20 minutes from the beach, this is a nice quiet locale. It is nestled amongst trees and quiet. There is a Dennys next door but you wouldnt notice it unless you looked for it. It also has a spa, nail salon, organic burgers, pizza, wine and cheese, and a Starbucks all close by (within walking distance). I would definitely stay there again.
The room was lovely, new and had a vanity at the sink for toiletries. Daily front desk clerk was very kind and helpful. One suggestion would be to have a computer available in the lobby for guests to print off their boarding passes. I have never been in a hotel where I had to go to the main desk to log in and print my pass. The computer would be viewed by desk clerk and used only for printing passes. But I flew to Florida and did not bring a printer along. Also takes too long for the free night or special rate to kick in. I will be there 8 nights or more and was there 5 in March and got no special discount for all that time. My Best Western has already given me three free nights and $50. for future stays. Also, rooms were cleaned after 5 PM. That is late. Hire another maid. The one I had was lovely.
As a budget hotel, it would get five stars. Compared all hotels, barely average. This is our go-to hotel when we visit family in the area. Service is excellent. We feel welcome, and everyone at the desk is helpful.
Location is excellent. We choose to take a cab or car booked at the airport and walk everywhere. That is not significantly more expensive than renting a car. The hotel is at one end of what used to be an upscale shopping strip but which now has all too many vacant store fronts. The mall has several good restaurants. A refrigerator and microwave in the room means that one does not have to be dependent on restaurants. A grocery store at the opposite end of the mall is convenient.
Although the rooms are clean, the furniture shows signs of wear and tear. For example, the sofa cushions in our room were reupholstered in a vinyl, which almost matches the fabric. Our top sheet was somewhat frayed. None of this affects our comfort, but it detracts from eye appeal. It looks as though the hotel, like the mall in which it is located, is struggling against a sagging economy.
Good location allows access to Turnpike, Sawgrass Xpwy to 95 so you can get anywhere easily. But the staff makes all the difference. I was here for 3 weeks so I got to know the staff well. Mike (General Manager) and Joshua (Front Office Manager) are always there to make everything work the best for you. Ljupka makes the breakfast buffet fresh and yummy every morning as well as supervising the amazing housekeeping staff that keeps this place spotless. Bertha was my housekeeper and because I was traveling with pets she worked her schedule around mine. That never happens anywhere. This place is clean, accommodating and friendly. Plenty of places in the area to eat at every price point. I will definitely return.