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“Nice Relaxed Hotel” 4 of 5 stars
Review of Hyatt Regency Coral Gables

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Hyatt Regency Coral Gables
Ranked #2 of 11 Hotels in Coral Gables
Certificate of Excellence
GreenLeadersPlatinum level
Florida, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Nice Relaxed Hotel”
4 of 5 stars Reviewed April 24, 2014

This is a very relaxed Hyatt property. The staff are friendly and welcoming. The location is great with everything being within a few minutes walk.
The hotel is a bit tired, but that somehow adds to the charm.
If you don't want to eat in the hotel, there are lots of good restaurants close by, and for breakfast try Cafe Demetrio just down the street where an excellent hot breakfast including coffee is less than $10.
Also be aware valet parking is currently $27 per night.
All in all a very nice experience.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Sandy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,063 reviews from our community

Traveler rating
    451
    391
    128
    65
    28
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (190)
Date | Rating
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  • Dutch first
  • English first
  • French first
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English first
Los Angeles, California
Level Contributor
64 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed April 21, 2014

Hyatt Notes

Minuses:
1) Valets not Hyatt quality. Poor greeting upon arrival.
2) Lobby bar is very shabby. Worn out, threadbare furniture. Loose baseboard tiles.
3) Coffee bar off restaurant is dreary with limited offerings.
4) Alhambra Suite or Presidential Suite is circa 1970. Very worn out. The downstairs looks like a VFW lodge; dark pink vinyl asbestos floor tile, worn out furniture, a kitchen that looks like your first cheap apartment. Not close to what you would expect from the "Presidential Suite" at a Hyatt Regency. Upstairs bedroom is OK. Dark. Bathroom is huge with a oval tub centerpiece, but the shower is Motel 6 all the way. The kicker is the roof leaks which have ruined the ceiling in the dining room. Ceiling looks deplorable.
5) Bedroom cabinetry is decrepit. Drawers very difficult to open and close; fall off tracks.
6) Street noise.
7) Gym could use a facelift too.
Hyatt should do a site visit and decide if they still want their name on this hotel. I guess Trump needs to buy this hotel too!

Pluses:
It was raining when we arrived and water was leaking into the suite. We called attention to the decrepit ceiling in Pres. Suite upon arrival. Hotel manager and all staff were very responsive to all our needs during our entire stay.
Food was very good.
Coral Gables is a terrific area to visit. Great walks/dining.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank CalifAdventurer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 18, 2014

Stayed here after our celebrity cruise for 3 nights. Location is one of the best in Miami. I love Coral Gables and it is right in the thick of things, great restaurants et al.
Stayed with my wife and two kids... we all loved it. After this Hotel we went to the Ritz in Naples and thought both rooms were comparable.
Great pool area, great staff et al. Parking was easy and we just parked street side a few spaces from the entrance of the Hotel. Will definitely come back and stay there.
We booked the room for somewhere around $200... thought it was a steal.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank welltraveledfamdam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Coral Gables, responded to this review, April 23, 2014
I am glad to hear that you loved Coral Cables and you enjoyed your stay at the Hyatt Regency Coral Cables, FL after your celebrity cruise. I am please also to hear that you liked the hotel for its location right in the thick of everything close to great restaurants, the pool and the room. Your positive appreciation both were forwarded to the Executive management team at the hotel. Hope to welcoming you in the near future.

Johny E.-A Guest Relations Associate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff-by-the-Sea, California
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 17, 2014

Dianna at the front desk was exceptional! I had phoned and asked for an early check in and let her know I was traveling with my pet. She was able to get the early check in and when I arrived she and the staff could not have been more gracious. The Hyatt is very dog friendly with the bowls, bed and menu for the dogs. I must say this is my favorite Hyatt!

  • Stayed April 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jody F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Coral Gables, responded to this review, April 18, 2014
Thank you so much for the kind review. I'm so delighted to hear that you had a wonderful stay and enjoyed our great staff. I'm so happy we were able to accommodate you and your dog. I will forward your feedback to our management team.

We would love to welcome you back and hope to see you soon. Thanks for choosing Hyatt.

Becky S
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 29, 2014


Rosemary at the front desk was amazing! She was so sweet and allowed us to borrow an umbrella! She also had extra toothpaste so I was able to smile without scaring her away after a long flight. Bottom line the room was great,Rosemary was great she went out of her way to make us happy. I would definitely stay here again.

  • Stayed March 2014
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Ericgnd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Coral Gables, responded to this review, April 8, 2014
I'm so happy to hear you had a wonderful stay and enjoyed our wonderful staff. I'm happy to hear about your experience with Rosemary. We have wonderful people working with us. We would love to have you back again and hope you can make it back soon.

Becky S
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
177 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed March 28, 2014

I was pleasantly surprised by this Hyatt property. Overall, the hotel conveys a fresh, modern, posh but classical Coral Gables appeal. The decor and the condition of the rooms was quite nice. As a Diamond Gold Passport member at Hyatt, I have had the opportunity to stay Hyatt properties around the world. This hotel is unique and fits well in it's location. The staff was very curtieous and did a stellar job anticipating customer needs. I visit Miami often and will be back soon.

Room Tip: 5th floor with a poolside room.
See more room tips
  • Stayed March 2014, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Travis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Beach, Florida
Level Contributor
122 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed March 25, 2014

First of all, anyone complaining about the service here clearly hasn't spent time in and around Miami. Jessica went WAY out of her way to help us out at the front desk. Bar staff at the pool was superior in every interaction and my wife reports service at breakfast was passable (a buffet).

The rooms are average for this price class but with our upgrade we had more than enough space. Everything is clean and in order and the bed slept quite well.

If you're used to 4+ star travel, there is nothing unexpected here. I don't know if that's a positive or a negative.

  • Stayed March 2014, traveled as a couple
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Andrew L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Coral Gables

Property: Hyatt Regency Coral Gables
Address: 50 Alhambra Plaza, Coral Gables, FL 33134
Phone Number:
Location: United States > Florida > Coral Gables
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Coral Gables
#2 Family Hotel in Coral Gables
#3 Business Hotel in Coral Gables
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Coral Gables 4*
Number of rooms: 250
Official Description (provided by the hotel):
Nestled in the "Beverly Hills of Miami", Hyatt Regency Coral Gables, a stunning AAA Four Diamond hotel set in the heart of Coral Gables offers the unparalleled personalized service and luxurious accommodations that you seek for your weekend getaway. Relax by the pool with a fresh Mojito or enjoy regional flavors at Two Sisters, our award winning restaurant. ... more   less 
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Also Known As:
Hyatt Regency Coral Gables Hotel Coral Gables
Coral Gables Hyatt Regency
Hyatt Coral Gables

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