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“Nice hotel” 3 of 5 bubbles
Review of Hyatt Regency Coral Gables

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Hyatt Regency Coral Gables
Ranked #2 of 11 Hotels in Coral Gables
Certificate of Excellence
GreenLeadersPlatinum level
Helsinki, Finland
Level Contributor
107 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Nice hotel”
3 of 5 bubbles Reviewed September 26, 2013

Stayed in his hotel for couple of days while visiting Coral Gables, and it worked fine. I got a corner room with lots of natural light, which was great. The actual room is average, but it worked fine. The bathroom is also very standard, but must say that the mirror was beautiful. The gym is really tiny, but okey for basics. The pool area is nice and clean, but there is no service during the week, but there are plenty of towels available and water machine at the counter. The breakfast is quite limited, and some mornings even more so. Additionally, the restaurant does not have a very pleasant atmosphere. The service at the hotel varies from poor to very good: The bell boys were non existent when I arrived, the reception staff was very friendly, the waiters at the breakfast were nice, but service sometimes a bit slow. The waiters at the lobby bar were the best: friendly and efficient. The actual location is quite good with some shopping and plenty of restaurants nearby as well as a short commute to the airport. In overall, the price quality ratio of this hotel was quite good.

  • Stayed September 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank expataecl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,173 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (198)
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Ecuador
Level Contributor
41 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 bubbles Reviewed September 18, 2013

This Hotel has a great location, but the rooms are very old, no outlets by the bed, no place to lay shaving need at bathroom, They gave me a suite as an upgrade feels like you are in 70s building. I would not recommend or return to this hotel

  • Stayed September 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Sucorodas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Coral Gables, responded to this review, September 19, 2013
Dear Sucorodas,

Thank you for sharing feedback about your recent stay at our Hyatt Regency Coral Gables. I am disappointed to learn of your stay not meeting your expectations, especially the upgrade suite. I would like to further discuss your reservation details. If you would like, please feel free to contact me at the hotel.

Safe travels,

Nick B. - Guest Relations Associate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed September 14, 2013

I booked 2 rooms via Expedia way back in April. We needed 2 beds in each room. Specifically booked 2 x double doubles. Upon arrival was told only one of the rooms had 2 x beds. The other one had 1 bed and 1 couch bed. Was told this was an upgrade! This was not what I booked. No other rooms available. Could have waited 2 hours or next day for a room to become available but it was already 1 hour after checking time. Was offered free breakfast as compensation. Due to this the check in very unpleasant although manager was at all times polite. Come on Hyatt you should be able to organise yourselves to give your customers the rooms they book!

  • Stayed September 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank kennyj50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Coral Gables, responded to this review, September 19, 2013
Dear kennyj50,

Thank you for going out of your way to share comments about your recent stay at our Hyatt Regency Coral Gables. I am disappointed to learn of your bed type request not being honored at check-in. Your feedback will be shared with our Executive Management team to review the procedures with regards to the service by our Front Office Manager. I hope you will consider returning to our hotel for a second opportunity to host you.

Sincerely,

Nick B. - Guest Relations Associate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed September 4, 2013

My wife and I stayed at the Hyatt for a laborday weekend retreat. The hotel is in a great location within walking distance to most corak gables eateries and shopping. The facilities are well maintained and service is good. Only negative was that we stayed in room 1111 next to a family what had teenagers who constantly slammed the door which made our stay a little nerve racking. Valet parking is also on the high side at 24 dollars per night. Didn't see self parking as an option. Otherwise a very nice hotel in a great location.

  • Stayed September 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Mario G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 3, 2013 via mobile

I recently just stayed for a business trip and it was a total positive experience. The front desk was quick to check me in. The room was perfect. Bed was super confortable. Valet was $24 a night. Upon checking out Luis the valet manager helped me with my bags and asked if I had enjoyed my stay. Best valet service I have encountered. Thank you! Will come back on my next business trip.

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 07LilyRose14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Coral Gables, responded to this review, September 5, 2013
I am so excited to read that you had such a positive experience at our property. It is great to hear that you found the service to be very friendly and helpful. We want our guests to have a memorable experience from the moment they arrive. I will be sure Luis is commended for his service. Your recommendation and feedback are greatly appreciated. I look forward to your return in the near future!

Brock S. – A Guest Relations Associate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, OH
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed August 28, 2013 via mobile

Great location. Beautiful lobby and friendly, professional staff. Nice big area around bathroom sink and good lighting for doing makeup. I stopped in the bar to have dinner and they were running about 45 minutes to get food. Rather than leave the hotel, I waiting for overpriced and unappetizing flatbread. Probably would have been better if they weren't so focused on catching up back orders. Food is the only complaint - everything else was great.

Stayed August 2013, traveled on business
Helpful?
Thank Squiggly6264
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona, Spain
Level Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed August 28, 2013

I spent several days at this hotel on two trips. It is located two blocks from Miracle Mile and all its restaurants, but in very quiet area. Service is excellent, kind and helpful. Breakfast buffet is not the best I have seen, but adequate. Self parking is very convinient costing 18 USD per day. Rooms are spacious and very clean. Free wifi for Platinum members of Hyatt's fidelity program.
Good price for excellent rooms

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Picassospain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Coral Gables, responded to this review, August 29, 2013
Dear Picassospain,

Thank you for going out of your way to provide feedback about your recent stay at our Hyatt Regency Coral Gables. I am delighted to hear how well our location worked for your travel needs. We are quite close to a variety of shops and restaurants on the Miracle Mile. Your comments with regards to the breakfast are appreciated and will be shared with our Executive Chef. It will be my pleasure to welcome you back on you next visit to the area.

Safe travels,

Nick B. - Guest Relations Associate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Coral Gables

Property: Hyatt Regency Coral Gables
Address: 50 Alhambra Plaza, Coral Gables, FL 33134
Phone Number:
Location: United States > Florida > Coral Gables
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Coral Gables
#2 Family Hotel in Coral Gables
#3 Business Hotel in Coral Gables
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Coral Gables 4*
Number of rooms: 250
Official Description (provided by the hotel):
Nestled in the "Beverly Hills of Miami", Hyatt Regency Coral Gables, a stunning AAA Four Diamond hotel set in the heart of Coral Gables offers the unparalleled personalized service and luxurious accommodations that you seek for your weekend getaway. Relax by the pool with a fresh Mojito or enjoy regional flavors at Two Sisters, our award winning restaurant. ... more   less 
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Also Known As:
Hyatt Regency Coral Gables Hotel Coral Gables
Coral Gables Hyatt Regency
Hyatt Coral Gables

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