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Hotel Colonnade Coral Gables, a Tribute Portfolio Hotel
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Reviews (897)
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384 - 389 of 897 reviews
Reviewed April 25, 2014

I have stayed at the Westin Coral Gables many times, and it is has always been a positive experience. The rooms are clean and well appointed, the front desk is always friendly and helpful, and they make an excellent mojito in the bar (but pricey).

West Colonnade occupies only the upper floors of an old bank building. The common areas are spectacular!

The hotel has an unusual layout (have to go up an escalator to get to reception), and some rooms feel like they are a mile away from the front desk.

If you have business in Coral Gables, this is a great place to stay. However, if you are visiting Miami as a tourist or for beach time, you should consider something closer to the action.

Room Tip: Ask reception for a room that is not too far away (but not too close to the elevators - they can be noisy)
  • Stayed: October 2013, traveled on business
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Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinColonnade, Guest Relations Manager at Hotel Colonnade Coral Gables, a Tribute Portfolio Hotel, responded to this reviewResponded April 30, 2014

Greetings John F,

Thank you for your kind words. We here at the Westin Colonnade strive to make every guest feel as rejuvenated and refreshed as possible. We hope to continue to create positive experiences for you during your time in Miami. Stay Inspired!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2014

The problem with the Westin chain is that the quality of the properties is VERY inconsistent. One hotel is totally updated and modern, the next needs a lot of work. The Westin Colonade is the latter. The room was dingy and the air conditioning left the room very musty and almost moist. The staff is very efficient and friendly, however, and the service is very good. Westin obviously trains its staff well. They should spend some time on making their facilities uniformly attractive, too.

  • Stayed: April 2014, traveled with family
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Thank RBAceo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinColonnade, Guest Relations Manager at Hotel Colonnade Coral Gables, a Tribute Portfolio Hotel, responded to this reviewResponded April 23, 2014

Greetings RBAceo,

Thank you for your kind words about our staff. We are delighted to share with you that we do have a full renovation set to begin this summer and set to end in October which is set to make our Westin shine as much as our employees. We hope to see you again should your travels return you to Miami. Please feel free to contact me should you have any special requests with any future stays. Dwelch@westincoralgables.com. Be Well.

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Reviewed April 20, 2014 via mobile

I had a room with direct access on the balcony, where the pool is. I got to use it a few times. The weather was great and the furniture was soooo comfortable. It felt like a small piece if heaven!

The room itself was very clean and decorated in a modern way.

Only wish the wifi had been free in the rooms (it's only free in the lobby). I still don't understand when hotels don't provide free wifi, seems like a basic necessity for business travellers, and to me it appears very cheap to not provide it.

Stayed: April 2014, traveled on business
1  Thank EmmCee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinColonnade, Guest Relations Manager at Hotel Colonnade Coral Gables, a Tribute Portfolio Hotel, responded to this reviewResponded April 24, 2014

Hello EmmCee,

We are delighted to see that you had such a heavenly stay with us. Shouldyour travels return you to Miami, we would be delighted to create more great stays for you. Be Well!

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Reviewed April 18, 2014

Have stayed here a few times for both business and pleasure, and can say first hand, I have never been disappointed with the service. From the valet workers to the waited staff, they were welcoming and genuine. Specifically, Gyvanni, who worked in valet was exceptionally attentive and hard working. Aside from his family-friendly ways, our car was returned quickly and easily no matter how long the wait.

  • Stayed: April 2014, traveled with friends
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Thank Jil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinColonnade, Guest Relations Manager at Hotel Colonnade Coral Gables, a Tribute Portfolio Hotel, responded to this reviewResponded April 24, 2014

Greetings Jil S,

Thank you for your kind words! We here at The Westin Colonnade strive to make sure every guest feels as relaxed and at home as possible. I will be sure to pass the recognition of our great valet attendant to the General Manager. Should your travels bring you back to Miami, it would be our pleasure to ensure more flawless stays for you. Be Well!

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Reviewed April 16, 2014

Spent a few nights here for business. It's located on the quiet side of town and the rooms were good. It didn't have any views around the hotel as you are basically looking at other buildings.

Very friendly and helpful staff at this hotel and not far from the airport.

Very comfy beds after a long travel!

  • Stayed: May 2013, traveled on business
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1  Thank Agape10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinColonnade, Guest Relations Manager at Hotel Colonnade Coral Gables, a Tribute Portfolio Hotel, responded to this reviewResponded April 17, 2014

Hello Agape10,

Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us and our Westin Heavenly Beds. Here at the Westin Colonnade our staff truly strives to make all of our guest as comfortable as possible. Should your travels return you to Miami please feel free to join us again so that we can assist in making your stay was relaxing as your last. Be Well!

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