Hi, My name is Jorge Salgado SPG Gold#42335498458
I checked in on Thursday November 21,2013 for 2 nights. I travel for business weekly and always stay at Starwood properties when available all over the world, and this is the first stay that has been a really bad to worst experience ever!
1. I check in after a long and delayed flight from Las Vegas and when I walked into into my room(503), the room had a very bad humidity, mildew awfull smell. I am very sensitive and alergic, so I called front desk and I was changed to room 302.
2. The air conditioner in this room 302, never worked, my room was hot all night, So I called front desk in the morning, engineering personell came in and told me the thermostat was not working properly. I asked for a room change, AGAIN!!! and I was given room (219).
3. I went out to work and when I come back to sleep, the Air Conditioner is not cooling, not working properly!! This is unbelievable and unacceptable!! I can't believe I threw away 10,000 Spg points and $150 in this garbage hotel!! Never again!!! Jorge Salgado
- Official Description (provided by the hotel):
- Hotel Colonnade, Coral Gables is centrally located in the Coral Gables business district. We offer a retreat from the rigors of travel, yet still convenient to business, shopping, and dining. ... more less
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- Also Known As:
- The Westin Colonnade Coral Gables Hotel Coral Gables
- Westin Colonnade Coral Gables
- Westin Coral Gables
- Coral Gables Westin