We stayed here a year ago and had a great experience. So when we needed to return to the University of Miami, we booked a room here again. What a difference a year makes. The front desk staff was nice enough but painfully slow, rather like the in-room wifi. The room we reserved (an executive suite) was just a regular hotel room and a fraction of the size of the executive suite we had at the same hotel the year before. (If you want a real executive suite, you need to ask for the corners on the 3rd floor.) The drain in our sink emitted a noxious odor occasionally that stunk up the whole room; when I called the front desk about the problem, the maintenance man came up with a can of air freshener! He never returned with any other solution, even a plug for the drain (which I had requested). One day I took the stairs marked as a fire exit down instead of using the elevator only to discover that the fire exit was LOCKED on the ground floor. I had no choice but to retrace my steps. (I had my son check this out the following day, and he found the same thing.) Good thing there was no need to evacuate the building :-/. To top it all off, I found out yesterday, a week after we checked out, that my credit card was compromised by a pizza delivery service that slips its flyers under the hotel room's doors. My credit card is now being replaced, but the experience means either (1) the hotel allows disreputable people to solicit business from guests or (2) the hotel has no control over security and people come and go to slide things under guests' doors at will. Both are deeply disturbing. The only reason this stay has even two stars is because the room was sufficiently quiet and comfortable to get a good night's sleep.
- Official Description (provided by the hotel):
- Experience a wonderful stay at the Holiday Inn Coral Gables-University which is ideally situated in the upscale city of Coral Gables, on South Dixie Highway (US 1) across from the University of Miami and the Metrorail station. When priorities turn from work to play, guests are in the middle of great shopping, dining and entertainment at Dadeland Mall, Shops at Sunset Place, Village of Merrick Park, Coconut Grove and Bayside Market Place. Our Toucan's Restaurant and Lounge offers breakfast and dinner. The attractions that make South Florida a favorite tourist destination are just around the corner, putting guests within minutes of Jungle Island, Miami Seaquarium, Vizcaya Museum and Gardens, Zoo Miami, the Museum of Science, Miami Children's Museum, the American Airlines Arena, the Port of Miami and South Beach. ... more less
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- Also Known As:
- Holiday Inn Coral Gables - University Hotel Coral Gables
- Coral Gables Holiday Inn