This was a weekend family getaway for my birthday. We were upgraded to a suite upon arrival because İ had mentioned it was a special occasion. We relaxed at the pool, drove around, went to Coconut Grove to eat. The hotel is situated on a golf course. We don't play golf so we actually were left with little to do on the premise. The pool is large and pretty but not exciting enough for my kids (10 and 8). We wanted an umbrella because the pool chairs are in an area where there is very little shade. There only were 5 umbrellas to go around and the pool boy was unwilling to move one for us. My husband brought it himself and staff just watched us. We asked to talk to manager about our concern and need for improvement but no one came.
İn our room, the shower needed some TLC. The knobs and handles were coming off so we called maintenance. The bathroom felt a little dated. My daughter started sneezing in the room so we took a look at the A/C filter and saw it had not been replaced in a long time because it was full of dust. We called maintenance again and that was taken care of as well.
Five star hotel with some issues but staff willing to help.
- Official Description (provided by the hotel):
- Graced with effortless beauty and sophistication, The Biltmore Hotel is a national historic landmark located in the exclusive Coral Gables area with close proximity to Miami Beach and downtown Miami. The 273-room resort resembles classic Italian, Moorish, and Spanish architectural influences spread over 150-acres of tropical landscape. A favorite of world leaders and celebrities since its opening in 1926, the hotel offers a restored Donald Ross 18-hole, 71 par championship golf course, tennis courts, the largest hotel pool on the East Coast of the United States with private cabanas, a European spa, and an award-winning fitness center. The hotel's dining destinations include the award winning Palme d'Or, recognized by Zagat as one of the best restaurants in the country; Fontana, a traditional Italian restaurant surrounding The Biltmore courtyard and fountain; the poolside Cascade and the 19th Hole Golf restaurant. The hotel also recently unveiled its culinary academy offering an array of hands-on cooking classes for adults and children. The Biltmore is one of South Florida's preferred sites for leisure and business travel, high-level corporate briefings, public policy conferences, and an extraordinary wedding destination. The Biltmore is a member of the Leading Hotels of the World. ... more less
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- Also Known As:
- Biltmore Hotel Coral Gables
- Biltmore Coral Gables