Horrible experience and don't think i will ever visit this seminole casino again. Had to wait (arrived at casino at 6:15 am) almost 1 hour and a half to get processed for the wrist band to be entered in the tournament. Then we had to wait for the first group of people the 9:00 to play their tournament chance. While i was waiting i observed that many slot machines for the torunament were not functioning. I proceeded with my daughter to go to another machine to play that were working so that when my turn came up i could be in the tournament. When we were ready to begin the tournament the slot machines where we went to also broke down and we did not get entered in the tournament. The casino could have added another session to allow those players who experienced problems to play as well. Instead players who had problems were directed to the players club to be processed for $20.00. Waited another 4 hours and still not free play was added to my player's card. Called the casino later that afternoon to see if they resolved problem for the free play, the person who answered stated she spoke to a manager and that we could come back later as problem was resolved. However, i live 45 minutes away and not sure i i will return due to this experience.
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