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“Great Value and Clean!”

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Comfort Inn & Suites Port Canaveral Area
Ranked #14 of 31 Hotels in Cocoa Beach
Florida Panhandle, Florida
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Value and Clean!”
Reviewed July 13, 2014

This hotel is one of the best values in Cocoa Beach. My room, with a great view of the ocean, was cleaned well everyday. The pool area is lush and inviting. Breakfast was delicious and the breakfast lady was VERY friendly. This may be an older hotel, but it is clean and in the best part of Cocoa Beach where you can walk to stores and restaurants...AND the beach of course. Will be back!

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Service
Helpful?
Thank J H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
davespain, Manager at Comfort Inn & Suites Port Canaveral Area, responded to this review, July 15, 2014
First, thank you for taking time to leave your comments. I hope you took the time to catch one of our beautiful sunrises and I hope to see you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,060 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (283)
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Chattanooga
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 11, 2014

After driving eight hours to get here. I'm ready to go back home... Now!! The rooms are old, and nasty, the bathroom is gross, and the walls are paper thin, so we're having to listen to the drunk family next door yell, curses, and I'm pretty sure they are beating the hell out of each other. It's a holiday weekend, and no other vacant hotels within 30 miles of the port. We had to go buy cleaning supplies, and Lysol just to be halfway comfortable, and hopefully the family next door will either pass out, or knock each other out. Right now I just don't care!! We chose this hotel from the reviews, and for the park and cruise package. Do yourself and your family a favor. Pay to park at the port, and stay somewhere else. I'm not sure where you people are staying, but this place is a complete mess. The only good thing about the stay were the pleasant lady from Beach line shuttle that dropped us off right at our car after our cruise today.

Room Tip: The only tip I have is stay somewhere else!!
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  • Stayed July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RJackson0414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
davespain, General Manager at Comfort Inn & Suites Port Canaveral Area, responded to this review, July 15, 2014
I'm so sorry to read your comments. Thankfully, the vast majority of our guests have a completely different experience.
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 8, 2014 via mobile

I traveled to cocoa beach for a family trip over 4th of July, we were expecting a clean hotel next to the ocean. However, the room was dusty and the shower curtain had what looked like feces stains. The elevator smelled srtongly of chlorine then at another time it smelled like cigarette smoke. The doors to go in to the rooms are extremely filthy as well. Over all our experience was not great except for the customer service at the lobby they were great and did not refuse to cancel our reservations for the next two of the three nights we had booked.

Stayed July 2014, traveled with family
Helpful?
2 Thank Claudia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
davespain, Manager at Comfort Inn & Suites Port Canaveral Area, responded to this review, July 15, 2014
So sorry to hear your stay wasn't more pleasant. We are constantly repainting the doors because so many people prefer to kick the doors open rather than using the door knob. But, they are constantly refreshed with new paint. I'm sorry you found the foot prints on your door.
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Morgantown, West Virginia
Level 4 Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 7, 2014

reading some other reviews, I wonder if we all stayed at the same hotel. I was quite pleased with my stay! The check-in staff was very friendly and knowledgable about cruising guests, making the whole process a breeze! I had a lovely room that was very large and had 2 comfortable queen beds, everything was very clean. I loved the wood floors and when I checked them with out white washcloth, i got no dirt! Although, they can be a bit slippery when you come in from outside, I still think it's a better idea than carpets. My only complaint was that there was no tub in our room and the shower also didn't have any kind of shelving in it, but if that's my only complaint then I think I the world will be fine! We would definitely stay again!

Stayed June 2014, traveled with family
Helpful?
2 Thank neverson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
davespain, Manager at Comfort Inn & Suites Port Canaveral Area, responded to this review, July 15, 2014
Thank you for your comments. You're comment " I wonder if we all stayed at the same hotel" is exactly what I say when I read the occasional negative comment. Our housekeeping staff is constantly being overseen to insure absolute cleanliness when they leave a room. And if we find a housekeeper that cannot follow our strict guidelines they are quickly replaced.
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Port Orange, Florida
Level 5 Contributor
78 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 6, 2014

I work for a hotel in Daytona Beach, with that said I had won a free trip to Cocoa Beach. I was more than satisfied with my stay. Quick friendly check in, I think her name was Ashley, she was fantastic! She explained all of the hotels amenities as well as the out lying areas for the sites we must see.

We went out to dinner but all of the streets are one way and not knowing the area decided to skip drinks out and just relax at the hotel. We had bought a couple bottles of wine and then realized we didn't have a wine opener. There was a fantastic man in the bar that was happy to open it for us. Everyone was so friendly!

The pool and hot tub area was a definite plus...very clean and nicely maintained. Complementary full hot buffet breakfast was a bonus as well.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WannaBfoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
davespain, General Manager at Comfort Inn & Suites Port Canaveral Area, responded to this review, July 15, 2014
As one hotelier to another I really appreciate your comments. I'm glad you found nothing lacking and I hope you'll come visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elkview, West Virginia
Level 5 Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 2, 2014

Hotel was clean and staff was friendly. Check in and check out was fast. Bought cruise package well worth it. Shuttle was on time. Breakfast was wonderful. Got a free upgrade to a suite. Pool looked nice but wasn't in it. A lot of people was in it Hotel close to beach.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cruiser1108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
davespain, General Manager at Comfort Inn & Suites Port Canaveral Area, responded to this review, July 15, 2014
Excellent! I'm so glad everything was to your liking. Thank you for pointing out the great value of our cruise package which includes your parking during the cruise which saves you about $120...just about the price of your room. Hope to see you on your next cruise.
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San antonio TX
Level 6 Contributor
109 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed July 2, 2014

Stayed here the night before taking a cruise. Room was clean, floors were "wood" which was a little odd, but interesting. Room was clean but in need of updating or something. Staff was very nice, breakfast was good (though the lady standing "guard" at the door of the breakfast room was a little weird, coupled with the sign saying you must have your free breakfast voucher on your table at all times or risk being prosecuted for "defrauding the innkeeper" = strange). We did the park and cruise package which was great. Shuttle took us to the cruise terminal, dropped us off, the car stayed in their parking lot. Once we returned the shuttle picked us up (waited about 20 minutes) and returned us to the hotel to get our car. Worked out well. Overall, it was a good experience.

Room Tip: Rooms open to outside. Ask for room that faces the courtyard rather than the parking lot
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  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FXMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
davespain, Manager at Comfort Inn & Suites Port Canaveral Area, responded to this review, July 15, 2014
Thank you for leaving your comments. The "wood" floors are actually a laminate that is so much better than carpet for a beachside location. People often walk into rooms with wet, sandy feet and we find the laminate much easier to keep clean and it helps eliminate the dank smell that sometimes occurs when carpets get wet. As for the lady watching the breakfast room, we occasionally have problems with people walking in off the streets to help themselves to breakfast. The "guardian" is there to make sure our guests aren't crowed out with non-guests. If the world were a little more honest, I would have one less person on my staff but, alas, there are people who take advantage. I hope you return again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Port Canaveral Area

Property: Comfort Inn & Suites Port Canaveral Area
Address: 3901 N Atlantic Ave, Cocoa Beach, FL 32931-3505
Phone Number:
Location: United States > Florida > Brevard County > Cocoa Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 31 Hotels in Cocoa Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites Port Canaveral Area 2.5*
Number of rooms: 170
Official Description (provided by the hotel):
We are Park & Cruise specialists. Our hotel is located in the heart of Cocoa Beach just steps to the beach and 10 min. from the cruise terminals. Choose from standard ground floor rooms and efficiencies or 2-room suites. Amenities include pool, hot-tub, volleyball, shuffleboard, laundry, exercise room, free hi-speed internet in all rooms, wireless internet in common areas. We are within easy walking distance to numerous restaurants, supermarket and shopping. ... more   less 
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Also Known As:
Comfort Inn And Suites Oceanside Port Canaveral Area
Comfort Inn & Suites Oceanside Port Canaveral Area Hotel Cocoa Beach
Comfort Inn Cocoa Beach
Cocoa Beach Comfort Inn
Comfort Inn & Suite Cocoa Beach

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