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“Very good value for cruisers”

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Comfort Inn & Suites Port Canaveral Area
Ranked #14 of 31 Hotels in Cocoa Beach
Fuquay-Varina, North Carolina
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Very good value for cruisers”
Reviewed March 10, 2014

We stayed here one night prior to our cruise out of Port Canaveral. The room was clean and the staff very friendly. The breakfast buffet was excellent and extensive. We will definitely stay here again when cruising out of Port Canaveral.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank QuiltingMimi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
davespain, Owner at Comfort Inn & Suites Port Canaveral Area, responded to this review, March 25, 2014
Thank you for staying with us and taking advantage of our Park & Cruise package. Hope to see you on your next cruise.
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1,056 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (283)
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Hazen, North Dakota
Level Contributor
3 reviews
Reviewed March 8, 2014

I reserved this hotel for our stay in Cocoa Beach as we have stayed at other Comfort Inns and really liked the cleanliness and value. This particular hotel however was the exception. We were checked in by a helpful young lady. Upon entering our room we found the exterior door did not close properly. It was as if it had been forced open at some point. It was evident that the hotel was an older building that had not been well maintained. Once inside, we were very disappointed with the cleanliness. The refrigerator was not clean and had a bad smell. One of the beds had several hairs in it and a large stain on the sheet. Near the entrance to the bathroom, there was a used Q-tip on the floor. We returned to the front desk and told the employee about the room. To her credit, she did apologize profusely and offered an upgrade. We declined and stayed at another hotel for the remainder of our stay. We may return to other Comfort Inns, but this one is not going to be in our plans.

  • Stayed February 2014, traveled with family
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chapman2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
davespain, Owner at Comfort Inn & Suites Port Canaveral Area, responded to this review, March 25, 2014
My apologies. I can offer no excuse other than to say that my head of housekeeping's job could be in jeopardy. We have very strict cleanliness guidelines with no margin for errors that result in this type of complaint. I promise you I will conduct a thorough investigation of this and bring the matter to my entire housekeeping staff. Besides courtesy from my entire staff nothing is more important to me that guests fining my hotel immaculate when they arrive. This will NOT happen again.
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Travelers are raving about these Cocoa Beach hotels

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 6, 2014

Checked in to the hotel in the evening and I was greeted a a very helpful desk agent. We had a nice room with a beautiful view of the ocean from our balcony. The room was clean and the location to the beach could not be better. Lots of places to eat nearby and great shopping at Ron Jon's next door.

Room Tip: Ask for Ocean view with a balcony.
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RaulG296
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
davespain, Owner at Comfort Inn & Suites Port Canaveral Area, responded to this review, March 25, 2014
Thank you for your visit and I'm glad you enjoyed the view. It's hard to beat a cup of coffee on your balcony while watching the sun rise over the Atlantic.
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Sarnia, Canada
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed February 27, 2014

We needed a room for one night and a pet friendly hotel was a must and close access (less than a 5 min. stroll) to the beach was a bonus. Lots of shopping and entertainment is within easy walking distance.

Parking right in front of our door was a welcome surprise.

The open area in the heart of the hotel was beautiful with a pool and lots for kids and adults to do on their down time.

We would definitely recommend this hotel for couples or families.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jon044
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
davespain, Owner at Comfort Inn & Suites Port Canaveral Area, responded to this review, March 25, 2014
Thank you! I'm glad you pointed out what an ideal location we have. We're just 100 yds. to the sand, a short walk from a variety of restaurants and fast food and just 10 minutes from the cruise terminals.
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Sun Prairie, Wisconsin
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed February 24, 2014

We requested a first floor room and were pleasantly surprised to find a parking spot directly in front of each first floor rooms, that made it easier to take luggage in to the room. Our suite was two rooms with ample elbow space and drawers for both our week long storage. There are two exits: The back on opens to a sitting patio and outdoor games area; I really recommend a relaxing game of shuffleboard after a long trip to get the kinks out of your relationships. A little stone path lined with palms and exotic florage leads to the pool, lounge and breakfast in the main building. While we didn’t use it I noted a small playground being enjoyed by some children. The front of course, leads to our parking and a wonderful short walk to the beach. We walked down every morning after a nice hot breakfast at the hotel. We had a small kitchen area between the bedroom and living room; which could easily double as a second bedroom with a pullout couch. The cupboards supplied cups, bowls, glasses and eating utensils for use when we wanted to eat in. It was a very comfortable suite overall for the low price! I give it a ten for sure and if I make it back to the area would definitely try to stay again.

Room Tip: Pick the ground floor for convenience and parking security if available.
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandra G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
davespain, Owner at Comfort Inn & Suites Port Canaveral Area, responded to this review, March 25, 2014
Thank you for staying with us and taking the time to leave such a nice review. Please visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brownsburg, Indiana
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed February 24, 2014

Our family booked this hotel for a one night stay prior to a Disney Cruise. We mainly chose this hotel because of the proximity to our cruise departure, but in hindsight, I wish I'd read the reviews more carefully. First of all, the professional pictures posted on TripAdvisor are highly misleading. So much so that we were absolutely positive that the GPS was wrong and that we were at the wrong hotel. The place is not nearly as nice as the photos would lead you to believe. Undaunted, we checked in and went up to our room. Now, we've been around long enough to understand that beachfront hotels have unique challenges when it comes to cleanliness. There is wind, an abundance of sand, constant traffic in and out, etc. That being said, we didn't expect the place to be spotless, but there can be no excuse for the state of the elevator, the stairs, the walkway to the room, and the room itself. All were extremely dirty and unkempt. The room smelled musty. The floors had obviously not been vacuumed prior to our visit as there was still sand. The kids were completely freaked out by the bugs in the bathtub and the general uncleanliness of the place. This was a first. They are kids and usually only care about the pool, jumping on the beds, etc. but they were completely reluctant to even take their shoes off and begged us not to stay. We called the front desk and informed them that we were not staying. We ordered a pizza, as we were starving and it was late, and proceeded to try and find other accommodations. We ended up driving almost an hour away to another hotel for the night. Called the front desk the next morning and the staff proceeded to argue with us - the room wasn't dirty, the floor were clean, there were no bugs, etc. The fact that they wanted to argue and were down right rude should tell you all you need to know. Never got a refund. Never got an apology. We've been on a lot of vacations and stayed at a lot of places - this was the worst.

Room Tip: Our room was awful - so there isn't any way I can recommend a "good room".
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  • Stayed March 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank thegordonhouse46112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
davespain, Owner at Comfort Inn & Suites Port Canaveral Area, responded to this review, March 25, 2014
My sincerest apologies. With so many positive reviews about our staff, hotel cleanliness and service reviews like this are such a disappointment. Since cleanliness is one of my top priorities you can be assured that my housekeeping staff will get a not so pleasant talking to about this review.
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South Florida, Florida
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 23, 2014

I loved this hotel, its beautiful grounds, and our spacious room which opened to patio seating overlooking gorgeous landscaping.The three of us adults were happily surprised to get a suite upgrade with kitchenette. We walked to the beach for a moonlight stroll. Breakfast offered everything we needed. I will stay here again, and I highly recommend this hotel.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FloridaFred25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
davespain, Owner at Comfort Inn & Suites Port Canaveral Area, responded to this review, March 25, 2014
Thank you very much.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Port Canaveral Area

Property: Comfort Inn & Suites Port Canaveral Area
Address: 3901 N Atlantic Ave, Cocoa Beach, FL 32931-3505
Phone Number:
Location: United States > Florida > Brevard County > Cocoa Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 31 Hotels in Cocoa Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites Port Canaveral Area 2.5*
Number of rooms: 170
Official Description (provided by the hotel):
We are Park & Cruise specialists. Our hotel is located in the heart of Cocoa Beach just steps to the beach and 10 min. from the cruise terminals. Choose from standard ground floor rooms and efficiencies or 2-room suites. Amenities include pool, hot-tub, volleyball, shuffleboard, laundry, exercise room, free hi-speed internet in all rooms, wireless internet in common areas. We are within easy walking distance to numerous restaurants, supermarket and shopping. ... more   less 
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Also Known As:
Comfort Inn And Suites Oceanside Port Canaveral Area
Comfort Inn & Suites Oceanside Port Canaveral Area Hotel Cocoa Beach
Comfort Inn Cocoa Beach
Cocoa Beach Comfort Inn
Comfort Inn & Suite Cocoa Beach

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