My fiance and I stayed at the Hampton Inn on November 2, 2012. We only spent one night as we were heading to Kissimee the next day. The women that I checked in with at the front desk was very friendly. After we had checked in we went over to the hot tub at the Marriott. On our way back we stopped at the front desk to pick up a few beer and 2 small bottles of wine. Since I was dripping wet I went upstairsto dry off while my fiance purchased our drinks since he had his photo ID on him. When I got up to the room my fiance called me saying that the woman at the front desk (not that women I had checked in with) was insisting that I had to come downstairs with my photo ID to prove that I was over the age of 21. I was completely unimpressed. I was still in a wet bathing suit and I was expected to go back down the elevator 4 floors to show this women on a power trip that I was over 21. I am 23 and my fiance is 26, I was the one paying for the room and I gave photo ID when I charged the room to my credit card. I think this was completely UNNECCESSARY. I would never stay at this hotel again. It just goes to show how customer service really makes a difference in your vacation experience.
- Official Description (provided by the hotel):
- This newly renovated Hampton Inn Cocoa Beach/Cape Canaveral provides an environment that's both relaxing and peaceful. Most rooms offer breathtaking views from their private balcony and a hot breakfast is on the house every morning! Your room is equipped with thoughtful amenities and free WiFi access. Nestled in the heart of Cocoa Beach, Hampton Inn Cocoa Beach/Cape Canaveral is a convenient beach-side hotel with easy access to Port Canaveral cruises, local restaurants, shopping, and local attractions such as Ron Jon's Surf Shop, Kennedy Space Center Visitor Complex, and the Brevard Zoo. Hampton Inn is the first in Florida to be Green Lodging Certified. ... more less
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- Also Known As:
- Hampton Inn Cocoa Beach Hotel Cocoa Beach
- Cocoa Beach Hampton Inn