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“Average at best”

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Hampton Inn Cocoa Beach/Cape Canaveral
Ranked #3 of 31 Hotels in Cocoa Beach
Certificate of Excellence
Reviewed September 14, 2012

I stayed here for two nights over a busy labor day weekend. The hotel was an older, semi-exterior corridor property that was showing some wear and tear from being near the beach. The rooms and breakfast were adequate, but the elevators were horribly slow. One of the three elevators is cut off between 8am-3pm for the housekeeping staff, so you should expect to wait a while. Parking is also interesting here, they roped off a bunch of spaces during the day, presumably to keep locals from parking there. Also, beware that the pool is fairly small and basically sitting in the parking lot.

Overall, the stay was okay, but I'm surprised this property is a Hampton. I would expect a lower tier flag. Its one advantage is its a 50 yard walk to one of the nicer beaches in the US.

Room Tip: Request a high floor for view, but be prepared to wait on an elevator.
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  • Stayed: September 2012, traveled as a couple
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Thank Chasesfish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
opa3425, General Manager at Hampton Inn Cocoa Beach/Cape Canaveral, responded to this reviewResponded September 21, 2012

Dear SPman00:

Thank you for your reveiw of our hotel. I apologize for not meeting your expectations. We have three elevators and they operate all day everday with the exception of closing for maintenance. Again, I apologize for your inconvenience.

As you mentioned in your survey, we are a short walk to one of the nicer beaches in the US. We hope that you will come back again when our lobby and breakfast renovations are completed.

Tom Williamson
General Manager

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1,612 - 1,618 of 1,989 reviews

Reviewed September 13, 2012

I called to ask for a king bed rather than 2 queens in my room (I WAS ALONE), WAS NOT accommodated. Then i arrived after driving 2 hrs, working 12 hrs & found no parking. I checked in & asked the gentleman about the pool & a hot tub. I was told there was NO hot tub & but the pool was heated. I was truly disappointed about the hot tub, i needed to soak my sore working body, but w/ a warm pool all was not lost. i head to the pool & i find the pool like ICE CUBES! i called the front desk the next day, TINA said the pool is at 82 deg. I told her my teeth were chattering, she checked on it & found an issue due to construction & said she would get it fixed asap. she also informed me we have access to the hot tub next door! i was happy, yet APPALLED! i told her the gentleman failed to let me know about this upon check in & i specifically asked about a hot tub! i was glad to have access next door. she also sent an apology package to my room. she was truly a doll and cared about my experience!! the breakfast staff are VERY nice :) construction going on ruined the over all experience and the rooms are out dated. i also came in to find sticky notes letting me know the sheets are clean... classy! beds are comfy, towels needs softer BADLY!!

Room Tip: balcony & ocean view :)
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  • Stayed: September 2012, traveled on business
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Thank JKrys827
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
opa3425, General Manager at Hampton Inn Cocoa Beach/Cape Canaveral, responded to this reviewResponded September 22, 2012

Dear JKrys827:

Thank you for your reivew. I am very happy to hear that Tina did her best to compensate for your disappointment from the night before. Our first floor lobby and breakfast area renovations are on schedule and we look forward to the beautiful new space in a few weeks. I am happy to hear that your bed was comfortable.

I hope you will return to have a great experience with us.

Tom Williamson
General Manager

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Reviewed September 11, 2012

Stayed here with a friend for one night. Requested a room on a high floor and got a room on the top floor! Awesome! Check in clerks were super friendly. The room was clean and beds were comfy. This is an older Hampton Inn I believe so there were some dings on the wall here and there but nothing to ruin our stay. The pool area is clean and well kept. Only complaint I had was that breakfast was hectic and crowded. There was no where to sit when we got down there so we took our breakfast back up to our room. There is a Waffle House next door and a Taco Bell/Long John Silvers. Would definitely stay again!

Just a note. All rooms here are on the same side of the building "face the ocean." You'll only see the ocean if you're on one of the higher floors but they all face the same direction. There are no rooms that overlook the parking lot. You'll either see the water or overlook the pool.

  • Stayed: August 2012, traveled with friends
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Thank LeeshaLJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
opa3425, General Manager at Hampton Inn Cocoa Beach/Cape Canaveral, responded to this reviewResponded September 22, 2012

Dear RockChickX51:

Thanks for a great review. Our location and views are Awesome as you said. As you said, all of our rooms have a nice view, either the pool or the ocean. On the front hallway side, we have great views of the Banana River and Port Canaveral and the cruise ships when they are in port.

Thanks for mentioning our super friendly check in clerks. We are getting a facelift and hopefully you can return and enjoy our new space.

Tom Williamson
General Manager

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Reviewed September 10, 2012

We stayed at the Hampton Inn Cocoa Beach for 2 nights. Our view was amazing. We had an "oceanview king room" with sleeper sofa, desk etc. It came with a little refrigerator and microwave. It has a quite nice balcony which consists of 2 chairs and a small table inbetween.
Everyone and I mean everyone that works here was amazing. Professional and very friendly. They could not do enough to help us. Despite having work done(some construction) in the breakfast area, this Hampton thought of everything for their guests, by moving it to a conference room right around the corner. Kathy & Wanda did a top notch job by ensuring all guests were happy with the arrangements and continued to refill any food item that needed replenishing. This is just one example of this hotel's hospitality. There was so much food, delicious hot foods and cold. All yummy and a big enough selection for the pickiest of guests from age one to one hundred. The hot coffees and teas which are out for the guests 24/7 are always hot and delicious. Oh yes and how can I forget fresh baked cookies come out for guests at 5:30 each night! After taking a swim in the pool one evening, it felt so great sipping on a cup of their cinnamon apple tea. How relaxing and what a great topping to a wonderful day. I witnessed Meg an assistant to a general manager ask a guest if she could help carry her ice cooler, the guest was so pleased. I called her over and asked if she was a manager and found out who Meg was. She answered our questions and couldn't be nicer. Deby and Jessica at the front desk were awesome. Even the female associate (sorry don't know her name) who I watched change out the garbage bags in the breakfast area, looked up at me with a big smile on her face.She was knee deep in garbage, yet smiled a warm smile. I love this place. We were there a month ago for my niece's wedding on the beach and took a chance with this hotel. Well, (obviously) I couldn't wait to go back. I also highly recommend eating at Florida's Seafood on SR820. Awesome food! Well that's my review, I hope all who reads this review goes to this Hampton Inn and enjoys their rest and relaxation just like we did.

Room Tip: Ask for oceanview, my cost a few dollars more but it's worth it. Don't forget to look out th...
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  • Stayed: September 2012, traveled as a couple
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1  Thank L M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
opa3425, General Manager at Hampton Inn Cocoa Beach/Cape Canaveral, responded to this reviewResponded September 22, 2012

Dear L M:

Wow! What a wonderful review. As you stated in your review, our views of the ocean, river, Port Canaveral and the cruise ships are amazing. Thank you for mentioning Kathy & Wanda in the breakfast area, my Executive Administrative Assistant, Meg, Deby and Jessica at the front desk and the kindness they showed to you and our other guests.

It is great to hear how you enjoyed the hot and cold items on our extensive breakfast. Our renovations on the lobby and breakfast area will be completed soon. I hope that you will come back and enjoy our new remodeled space soon.

Tom Williamson
General Manager

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Reviewed September 4, 2012

The rooms seemed a bit outdated, but the customer service was excellent! Everyone who worked at the front desk was very helpful and had great suggestions for things to do in the area, they also had free cookies at night! The hotel is very close to the beach, the pool was nice and you have access to the pool of the courtyard marriott next door. I would definitely stay here again.

Room Tip: get a room with an ocean view
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  • Stayed: August 2012, traveled as a couple
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1  Thank William A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
opa3425, General Manager at Hampton Inn Cocoa Beach/Cape Canaveral, responded to this reviewResponded September 22, 2012

Dear William A:

Thank you for your great review. Our remodeling project is on schedule and we look forward to a a new lobby and breakfast area soon. Thank you for noticing that our customer service skills are
excellent. We share the parking lot with our sister property, Courtyard Marriott, and also their pool, hot tub and the Bistro with the lounge.

We look forward to your next stay.

Tom Williamson
General Manager

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Reviewed September 3, 2012

The hotel was very clean and nice the complimentary breakfast was great! I had an Ocean View room that was amazing...great price! The only thing is that the rooms need to be renovated specially the bathrooms. Other than that, I loved it. I live in Orlando and I will for sure stay again.

Room Tip: Choose any room floor 5 and up and make sure is on the west wing, since you get a better ocean view.
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  • Stayed: September 2012, traveled with family
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Thank Lorena N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
opa3425, General Manager at Hampton Inn Cocoa Beach/Cape Canaveral, responded to this reviewResponded September 22, 2012

Dear Lorena N:

Thank you for staying with us and for the great review. We are the closest beach to Orlando and look forward to our neighbors visiting from the City. We do have an amazing view of the ocean from our higher floors. The view from the public balcony on the north side of the building is also great to look at the Banana River, Port Canaveral and the cruise ships when they are in Port. As you mentioned, the complimentary breakfast is very extensive also.

We look forward to your return.

Tom Williamson
General Manager

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Reviewed September 3, 2012

The hotel is oceanside with great ocean views. Free breakfast - great for my picky eater kids. The rooms were clean and spacious.

2 small negatives - poolside towels were rough as sandpaper, After a brief shower there were puddles. The drains need to be looked at.

This was our second stay here. We look forward to coming back

  • Stayed: August 2012, traveled with family
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Thank CanandaiguaKid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
opa3425, General Manager at Hampton Inn Cocoa Beach/Cape Canaveral, responded to this reviewResponded September 22, 2012

Dear CanandaiguaKid:

Really great review! Thank you for writing such a great review about our hotel, breakfast, spacious and clean rooms and the ocean view.

I will check into the pool towels and the showers. Thanks for the heads up.

We hope you come back soon.

Tom Williamson
General Manager

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Additional Information about Hampton Inn Cocoa Beach/Cape Canaveral

Address: 3425 N Atlantic Ave, Cocoa Beach, FL 32931-3455
Phone Number:
Location: United States > Florida > Brevard County > Cocoa Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Cocoa Beach
#2 Romantic Hotel in Cocoa Beach
#3 On the Beach Hotel in Cocoa Beach
#6 Family Hotel in Cocoa Beach
Price Range: $139 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Cocoa Beach/Cape Canaveral 2.5*
Number of rooms: 150
Official Description (provided by the hotel):
This newly renovated Hampton Inn Cocoa Beach/Cape Canaveral provides an environment that's both relaxing and peaceful. Most rooms offer breathtaking views from their private balcony and a hot breakfast is on the house every morning! Your room is equipped with thoughtful amenities and free WiFi access. Nestled in the heart of Cocoa Beach, Hampton Inn Cocoa Beach/Cape Canaveral is a convenient beach-side hotel with easy access to Port Canaveral cruises, local restaurants, shopping, and local attractions such as Ron Jon's Surf Shop, Kennedy Space Center Visitor Complex, and the Brevard Zoo. Hampton Inn is the first in Florida to be Green Lodging Certified. ... more   less 
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Also Known As:
Hampton Inn Cocoa Beach Hotel Cocoa Beach
Cocoa Beach Hampton Inn

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