We arrived June 30th and checked out on July 5th. From check-in until July 3rd it was GREAT! We picked Cocoa Beach as it was far enough from Daytona (NASCAR race was intown on the July 4th weekend) and we picked Wakulla as it boasts it is a FAMILY hotel.
We needed a handicapped accessable room. We were placed on ground floor in the last room in the Courtyard- right by the parking lot! Which was very handy with a terminally ill wife and mother-in-law. We arrived an hour early to check in (not knowing we were an hour early) and they happily took us and gave us our room.
The rooms were more like smaller apartments- which beat staying in a double bed hotel room elsewhere. While the sofa had a tear in it and was very used, it was a pull-out that our oldest child slept on. The "hotel" room was very clean, except the floor as it made the bottom of your feet black. But, this is a Beach hotel so that might be norm.
Housekeeping was very nice and was wonderful. And it was nice and family oriented from June 30th until July 3rd. Kids made friends at the nice pool...at that time, it was the type of place where everyone greeted everyone, you could leave things laying outside on your chairs and not worry about it being stolen...
Then July 3rd happened...we went out to dinner and came back and ALL parking spots were filled. At the end of the Courtyard is a large parking lot but they do not have 1, NOT ONE, designated for Handicapped parking. When looking at the cars parked in the spots alot of them did NOT have parking permits! And when you reserve your room(s) and even when you check in, Wakulla staff STRESS how only 1 car allowed or you may be towed!
Other families were upset over the parking issue. While Wakulla security did put a 'ticket' on each car that did not have a Wakulla Parking Permit, and that 'ticket' did state if the car was not moved it may be towed....not one car was ever towed. Security told us that the MANAGEMENT won't allow to have cars towed. Mangement told us the OWNERS won't allow them to have cars towed.
The Courtyard would NOT be the place to stay to avoid the noise, at least on weekends. The younger crowd (20somethings) were having their drunkin' partying going on all night...yelling, screaming, fighting, loud music, banging all occurred in the Courtyard. They were playing BEER PONG as well as other games as well....running up and down by our room, screaming and keeping my teenager sleeping in the living room awake.
What happens is 1 person rents room and 20 people show up later....or a few people rent a few rooms and they each have 20 people show up...
July 4th was even worse...we arrived back at 2:30 AM only to find not 1 parking spot...even the NO PARKING zones were full...cars blocking exit/entrance to roads....
When I went to the office to complain again (same cars parked again) I was told to park in the neighboring Marriott parking lot, as they "have an understanding"...but I was to remove my Wakulla parking pass...I thought "yeah, some understanding if I have to take down my Wakulla Parking Pass"... Marriott ended up full too (no doubt from the drunk, partying crowd at Wakulla as it had doubled on the night of the 4th)...after 40 minutes I found a spot in the "Beach front" Wakulla building.
If it was not for our Handicapped placard, we wouldn't have had that parking spot...
ANother problem that started on July 3rd & 4th, we had the outdoor plastic chairs by our room (hotel provides). We came up from the beach on the 3rd, put stuff on those chairs and headed to the pool area. When we came back from the pool all our stuff was thrown on the ground and the chairs were taken!
We told Security and they recovered 2 of our chairs that night. We were told each room was allowed 2 chairs...however, the partying crowd had taken all the chairs and had more than 2...and there were a ton of people at the party that did not reserve rooms.
The night of the 4th we were outside sitting listing to the party going on...I got thirsty and went in for less than 5 minutes to grab a pop and by time I came outside the 2 chairs were taken again!
Security tried to do what they could but their hands are tied as management, errr, the Owners will not allow them to do more than tell people to "quiet down" and to put FAKE tickets on cars. We overheard many of the 20something partying crowd state when they saw their tickets...laugh, rip them up and say "Look what we got again"...
***According to Security this partying is EVERY WEEKEND...not just HOLIDAYS***
The most dissapointing was the parking...I paid for the room, I kept my kids respectful to other guests there, I did what I was to do...yet, I could NOT PARK next to my hotel 2 nights due to the managements' or owners' inability or FEAR.
I would ONLY recommend this hotel to a friend during the weekdays...then go elsewhere where management and/or the Owners will respect their PAYING guests.
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- Also Known As:
- Wakulla Hotel Cocoa Beach
- Wakulla Resort Cocoa Beach
- Wakulla Motel