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“Quick stop”

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Hilton Cocoa Beach Oceanfront
Ranked #6 of 31 Hotels in Cocoa Beach
Certificate of Excellence
Tybee Island, Georgia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Quick stop”
3 of 5 bubbles Reviewed December 26, 2013

Was there for 2 nights over the Christmas period and the hotel is undergoing a massive reconstruction project which was communicated before arrival or the front desk apologetic for except a standard letter. The hotel bar was small and rather uninviting and the same goes for the make shift 'dark' restaurant. The Mexican restaurant next door was amazing! Access to the beach through the hotel wasn't available due to construction but there was a buggy transportation system that took you to an access point and back which was great and accommodating. Apart from that there felt no extra ways to make our stay better and compensate for the construction. All in all a good hotel and comfy at night, all be a noisy a/c, that would revisit once the construction is completed. No access to a pool or gym which was disappointing.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mcnaughty121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debra G, General Manager at Hilton Cocoa Beach Oceanfront, responded to this review, February 21, 2014
We appreciate your candid remarks and thank you for your flexibility as we undergo some necessary growing pains. Please accept our sincerest apologies for any discomfort this may have caused you. We will remember your comments as we remain very mindful of guest comfort during this process.

I was happy to learn you appreciated the transportation we provided to and from the beach due to our beach access closure. Be assured we will continue to strive to show our guests how much we appreciate their patronage.

Hopefully, you will give us another chance and come back to see the changes we have made. Once again, thank you for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,190 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Boston, United States
1 review
5 of 5 bubbles Reviewed December 26, 2013

The staff was friendly, knowledgeable about the area, checked me in and out quickly and were very helpful. Although the hotel was under construction, I enjoyed my stay immensely. The room was spacious, decorated nicely and the beds were extremely luxurious. I would stay at this hotel again and probably other Hilton Hotels as well.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Alyson P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debra G, General Manager at Hilton Cocoa Beach Oceanfront, responded to this review, February 21, 2014
We appreciate your kind remarks and we thank you for your flexibility as we undergo some necessary growing pains. We will remember your comments as we remain very mindful of guest comfort during this process.

I was happy to learn you enjoyed your overall stay and that you received great service. In the midst of our renovations, it appears our staff is living up to the Hilton values. Be assured we will continue to strive to show our guests how much we appreciate their patronage.

Once again, thank you for sharing your comments with us. Please come back and see the changes we have made.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salem, New Hampshire
Level Contributor
133 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 bubbles Reviewed December 22, 2013

This hotel is currently under construction and none of the amenities are avaiable except an extremely limited kitchen. (Tha bar does not even have a blender!) There is no beach access but they are willing to take you by golf cart to the local public access. That is fine but not convenient. There was nothing on the dinner menu my husband could eat. The employees were all delightful and did their best to be helpful but frankly, it is not enough at these prices. We have stayed at this hotel 3 or 4 times in the past year and have always enjoyed our stay. This time, our stay was not pleasant.

When we checked in, we were told they had been telling corporate to state this hotel was under construction and that most of the amenities were unavailable but I just went on the site to make a reservation to see if it had been done and I could see no evidence of any information about the construcion.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank weheckman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prineville, Oregon
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed December 16, 2013

I was very comfortable and satisfied with my single non-smoking room here in beautiful Cocoa Beach, Florida. The grounds are under construction right now, and you can not fully enjoy all the accomodations, and you have to pay for your parking at this facility (and I don't see why you have to do that at this location). When issues came up (and there were some), they were handled promptly. If you want a mircowave in your room you have to ask for it ahead of time. The Hilton chain seems to be getting away from microwave in all rooms (I've noticed). Kindest regards . . .

Room Tip: Ask ahead of time if you want a microwave oven in your room.
See more room tips
  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank melvin e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debra G, General Manager at Hilton Cocoa Beach Oceanfront, responded to this review, February 21, 2014
Thank you for taking the time to share your comments regarding your stay at the Hilton Cocoa Beach Oceanfront. It is very important to us to receive feedback regarding our guests' experience.

Our team members play an essential role to our success. Because we value your patronage we strive to make each and every guest feel special. I was happy to learn the service you received met your expectations.

Please feel confident we will continue to make changes in order to keep our guests loyal. We hope you will come back and see the changes we have made.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Augustine, Florida
Level Contributor
50 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed December 11, 2013

I stayed 2 nights at the Hilton Cocoa Beach last month prior to catching a cruise. The location is great, a short drive past the cruise port and right on the beach, next to a park.
The hotel is very clean and front desk service was fantastic. It was a cool weekend so the pool and beach was not very crowded.
The room was very clean and service was great! We did eat dinner one night in the restaurant and the food was fine, but not great. Breakfast is not included, but my wi-fi was since I am Hilton Honors. I did eat lunch one day at the poolside bar, which was good. I originally had one night booked, but my drive down was quicker than I thought so I easily added a 2nd night.
Quite a few restaurants in the local area. I will definitely stay here again on my next trip through Cocoa Beach.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PSBChris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debra G, General Manager at Hilton Cocoa Beach Oceanfront, responded to this review, February 21, 2014
Thank you for taking the time to share your comments regarding your stay at the Hilton Cocoa Beach Oceanfront. It is very important to us to receive feedback regarding our guests' experience.

Our team members play an essential role to our success. Because we value your patronage we strive to make each and every guest feel special. I will certainly share your remarks with the appropriate department director.

Please feel confident we will continue to strive to make changes in order to keep our guests loyal. We hope you will come back and see the changes we have made.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weston, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed December 6, 2013

Hotel being remodeled, expect to see a tremendous improvement to a well located property in the coming months. Would recommend, good staff and great beach! Would recommend to anyone coming to this area.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ricardo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debra G, General Manager at Hilton Cocoa Beach Oceanfront, responded to this review, February 21, 2014
Thank you for taking the time to share your comments regarding your stay at the Hilton Cocoa Beach Oceanfront. It is very important to us to receive feedback regarding our guests' experience.

Our team members play an essential role to our success. Because we value your patronage we strive to make each and every guest feel special. I was happy to learn our renovation process did not cause you any inconvenience.

We look forward to have you visit with us again in the future. Please come back and see the changes we have made.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed December 6, 2013

We stayed here early October for 4 nights, the room was nice and also clean, the location on the beach was great, the food and drink are pricey, we were a little dismayed that we were charged for parking when the car park was nearly empty for the whole of our stay, also there was no room safe you had to take your things to be stored at reception. The staff however were lovely.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wilson939
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debra G, Director of Sales at Hilton Cocoa Beach Oceanfront, responded to this review, February 19, 2014
Thank you for sharing your comments with us. Please be assured your dissatisfaction has been noted. It is guests like you who help us reassess our method of operation and make changes as necessary.

In an effort to better serve our guests, we are excited to announce the property is undergoing a multi-million dollar renovation. We hope you will come back and see the changes we have made.

Once again, thank you for sharing your comments with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Cocoa Beach Oceanfront

Property: Hilton Cocoa Beach Oceanfront
Address: 1550 North Atlantic Avenue, Cocoa Beach, FL 32931-3268
Phone Number:
Location: United States > Florida > Brevard County > Cocoa Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Cocoa Beach
#6 On the Beach Hotel in Cocoa Beach
#10 Family Hotel in Cocoa Beach
#11 Romantic Hotel in Cocoa Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Cocoa Beach Oceanfront 3.5*
Number of rooms: 295
Official Description (provided by the hotel):
Welcome to the Hilton Cocoa Beach Oceanfront hotel, featuring 295 modern guest rooms and suites where a beautiful sandy beach is just steps away. Enjoy an array of hotel services and amenities such as surfing lessons, boogie board rental, golf, tennis, deep-sea fishing, and our popular 10,000 sq/ft oceanfront pool deck with an 1,800 sq/ft covered Tiki bar offering seasonal entertainment. Our hotel features an outdoor pool with a fire pit and an outdoor grill, fully equipped fitness center, 24-hour business center, 10,000 sq/ft of meeting space for 500 guests, and completely renovated restaurant and lounge. Stay with us and enjoy a variety of attractions located near our Cocoa Beach hotel, visit Kennedy Space Center, The Brevard Zoo, Cocoa Beach Pier, Space Coast Stadium, or simply relax and unwind in our hotel before or after your cruise from Port Canaveral - just minutes away. ... more   less 
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Also Known As:
Hilton Cocoa Beach Oceanfront Hotel Cocoa Beach
Hilton Hotel Cocoa Beach
Cocoa Beach Hilton

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