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“Family funeral for Millie”

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Hilton Cocoa Beach Oceanfront
Ranked #6 of 31 Hotels in Cocoa Beach
Certificate of Excellence
Southern Pines, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Family funeral for Millie”
Reviewed April 23, 2013

Hilton Hotel was used only until we could rent a condo for family gatherings to celebrate the life of a favorite grandmother. Hotel setting was too public for such a function. There was a beach wedding and reception at the pool while we were there.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Fred M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,268 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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Orlando
Level Contributor
84 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed April 22, 2013

This is the second time I have visited the Hilton. In 7 years since my last visit, the hotel has remained consistent. The rooms are clean and very comfortable. Great buffet breakfast always get the Bed and Breakfast combo. The pool is small but clean. The mattresses are extremely comfortable and I hate most every mattress in every hotel, this one I like. Huge deck for sunning and eating beach side. The hotel is missing only one thing, A Jacuzzi, A very helpful and friendly staff. Enough said. I will be back again.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank oldtimernr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 22, 2013

Old, run down property. Location is great, but nothing else was! Very small pool, rates were not good, hotel staff was not very helpful, they put us in a room facing a wall when other rooms were available.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank ecodotz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
debra_green_CCBCH, Manager at Hilton Cocoa Beach Oceanfront, responded to this review, April 29, 2013
We're so disappointed to hear that your stay with us wasn't what you were expecting. While we're so pleased to hear you enjoyed the great beach location, we want to ensure all other aspects of your experience are just as great. Thanks for letting us know we have some room for improvement as we work with our staff to make cosmetic updates and service changes. Please give us another opportunity to help make your next visit to Cocoa Beach more pleasant.

Safe travels,
Dee Lopez
Front Office Manager
Dee.Lopez@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
florida
Level Contributor
110 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed April 21, 2013

Have stayed here in the past and loved it so shouldn't have been surprised by experience.
We were in town for meetings at another HIlton property but stayed here becasue of past experience.
When making reservation months ago requested room away from elevators just because noise of people in hallway on a past visit.
When we checked desk clerks informed us motel was full but they did get us the room furthest from elevator and hoped we liked the room. Since we are honors members we got room on top floor.
When we arrived in the room we opened the curtains and had ocean front room with view to ocean directly in front of us and down the beach on one side of the room. Amazing views and great room. Yeah the rooms are looking dated but have always had clean rooms here.
I didn't use any of the restaurants or bar etc but my wife did. Since I was in meeting all day she enjoyed the pool area and restaurants.
Front desk staff were also helpful in finding good restaurants in nearby area.
Will definitely return.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank FloridaMotator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muscle Shoals, Alabama
2 reviews
Reviewed April 19, 2013

Had a wonderful stay here this beautiful spring weekend. I was there for my cousin's wedding. The staff were really nice. Hotel clean, my room clean, and I enjoyed my stay. I loved waking up every morning with a gorgeous view of the ocean. The beach was literally right out the back door. Can't wait to go back.

Stayed April 2013, traveled with family
Helpful?
Thank Myra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 18, 2013

We stayed at this Hilton for a weekend in April, 2013. We brought our 5 month old daughter and my husband's parents traveled with us too but stayed in a separate room. Our room was a double queen oceanfront room. When we first arrived we quickly discovered dirty towels and a clogged tub. The hotel staff quickly came up to fix the issues. In general the room furnishings, decor, and carpet were old and outdated. The carpet had a damp feel to it and the room was tight especially when we brought up all the baby's things (pack n play, stroller, etc).
Later that evening we quickly realized how thin the walls were. We could clearly hear our neighbors conversations and ALL other activity throughout the course of the weekend. Not a pleasant way to go to sleep or wake up.
We also found the front desk staff to be rude and short in conversation. They seemed more concerned with getting us out of their hair versus helping us when we asked about upgrading to a larger room or when we were trying to find our initial reservation at check-in.
All in all, this is not a place that I wold go out of my way to recommend but apparently it is amongst the best that Cocoa Beach has to offer. I would advise that you upgrade to a junior suite if available. My in-laws stayed in this type of room and it was at least two times the size of ours and much quieter.

Room Tip: I would advise that you upgrade to a junior suite if available. My in-laws stayed in this type of r...
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrea G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
debra_green_CCBCH, Front Office Manager at Hilton Cocoa Beach Oceanfront, responded to this review, May 1, 2013
Thank you for staying with us during your family trip. I'm very sorry to hear about the noise disruptions you encountered and certainly never want to be less than helpful when assisting with guest requests. Your feedback has been shared with our security and front office teams and addressed accordingly. We value your business and hope you will reconsider staying with us in Cocoa Beach.

Safe travels,
Dee Lopez
dee.lopez@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 17, 2013

For the last several years we have stayed next door at the resort and usually come in for dinner so on when family members were meeting us here before going on a cruise we suggested they stay at the Hilton. What a disappointment. As a frequent business traveler I stay at Hiltons quite frequently and this one is far from up to par. They charge you for everything - from Internet to PARKING. Upon seeing the guest rooms for the first time they are in need of renovating and very musty. The restaurant is far from what you would expect at a Hilton. Very overpriced with small portions. The night we were in for dinner was quite busy and we waited at the enterance for quite some time to be seated as there was no one around. When we were finally sat the service was at best mediocre with appetizers arriving quickly but then a 45 minute wait until our entree was delivered. When the food arrived it was dry and overcooked. Our server was barely visible during our entire meal although another waiter kept checking on us and refilling our beverages and chatting with the children in our party. We were never offered dessert or coffee. The manager seemed to be overwhelmed with what was going on as she was always running around and seemeed very aggitated. Overall it was a poor dining experience.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank martin k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
debra_green_CCBCH, Front Office Manager at Hilton Cocoa Beach Oceanfront, responded to this review, May 1, 2013
I'm so disappointed to hear about you and your family's dining experience with us. We appreciate your loyalty to us and to our brand and we certainly know you deserve a consistently great service experience. I'm addressing your comments and concerns with our team and reviewing current staffing levels. We really hope that we will see you again next year for a much more improved level of service.

Kind regards,
Dee Lopez
dee.lopez@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Cocoa Beach Oceanfront

Property: Hilton Cocoa Beach Oceanfront
Address: 1550 North Atlantic Avenue, Cocoa Beach, FL 32931-3268
Phone Number:
Location: United States > Florida > Brevard County > Cocoa Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Cocoa Beach
#6 Business Hotel in Cocoa Beach
#10 Family Hotel in Cocoa Beach
#11 Romantic Hotel in Cocoa Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Cocoa Beach Oceanfront 3.5*
Number of rooms: 295
Official Description (provided by the hotel):
Welcome to the Hilton Cocoa Beach Oceanfront hotel, featuring 295 modern guest rooms and suites where a beautiful sandy beach is just steps away. Enjoy an array of hotel services and amenities such as surfing lessons, boogie board rental, golf, tennis, deep-sea fishing, and our popular 10,000 sq/ft oceanfront pool deck with an 1,800 sq/ft covered Tiki bar offering seasonal entertainment. Our hotel features an outdoor pool with a fire pit and an outdoor grill, fully equipped fitness center, 24-hour business center, 10,000 sq/ft of meeting space for 500 guests, and completely renovated restaurant and lounge. Stay with us and enjoy a variety of attractions located near our Cocoa Beach hotel, visit Kennedy Space Center, The Brevard Zoo, Cocoa Beach Pier, Space Coast Stadium, or simply relax and unwind in our hotel before or after your cruise from Port Canaveral - just minutes away. ... more   less 
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Also Known As:
Hilton Cocoa Beach Oceanfront Hotel Cocoa Beach
Hilton Hotel Cocoa Beach
Cocoa Beach Hilton

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