After many hours of researching hotels in the area, I chose this one based off the reviews. we stayed here the night before our cruise and the night after our cruise. Our first night we got in late, checked in, got our room no problem. Our second night..we came in early after getting off our cruise. Shay was there ready with a smile. We walked in frustrated. We had just got off our shuttle to find that someone else had taken our luggage by mistake. Shay was so kind and patient as we were pretty agitated. She immediately got us set up with room, help us with suggestions of things to do in the area. We went to our room found a couple little baby ants in the sink. We called down to Shay and she said she'd send someone up. We left and came back several hours later. We could tell that someone did come to the room but there were still 3 ants in the sink. Same ones or new, I don't know. Went down the desk and talked with Kyle who put us in another room. No Problems! Got ready to leave the next day..again there was Shay with her friendly smile. She apologized for our inconvenience. We were waiting for our shuttle to take us to the airport, which was late. Shay called the company to check on the status and kept us company while we waited. Overall Great place, Great price, Great staff!..As far as those pesky ants, I don't think its a common problem there. I didn't see any other bugs. Thank you for your hospitality.
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- Also Known As:
- Cocoa Beach Hotel Cocoa Beach
- Quality Inn Cocoa Beach
- Quality Hotel Cocoa Beach