We stayed here the night before our cruise. The hotel staff was not overly friendly. I commented it was our anniversary night if there was anything we could be offered on account of this. She said she would check with the manager, never received anything. We thought my son may have left his favorite stuffed animal in the room, as that was the last time we saw it. We called repeatedly over this to see if it was left in the hotel pull out sofa and was promised a call back, which we never received- we had to call 6 times!!!! We were told they are short staffed. We plan to cruise out of port canaveral again next year,but will probably choose a different hotel to stay at based on the lack of customer service....
- Official Description (provided by the hotel):
- The new state-of-the-art lobby at Courtyard by Marriott Cocoa Beach-Cape Canaveral provides greater flexibility and choices for our guests. This hotel features our new lobby with inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard™. The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect.™ which provides guests with healthy food and Starbucks in the morning as well as lunch and evening dinner service with cocktails. Located on famous Cocoa Beach, 200 yards from the Atlantic Ocean and just minutes from Port Canaveral Cruises, Kennedy Space Center, Historic Cocoa Village, and Orlando's Attractions. We offer a well equipped fitness center, mineral pool and whirlpool. A 24-hour business center and boarding pass printing service is also available. Your stay at Courtyard Cocoa Beach/Cape Canaveral is sure to be more comfortable, more productive and more enjoyable than ever before! ... more less
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- Also Known As:
- Courtyard Cocoa Beach Hotel Cocoa Beach
- Cocoa Beach Courtyard
- Cocoa Beach Marriott