My family and I had a big holiday last year in Florida ,5 adults , it was a special holiday for my 50 th birthday and the fact I was discharged from my cancer consultant after 10 years of care. I feel a family alot to celebrate and nothing was going to spoil this holiday. However I have to say Laura care taker of the chateau , and the above mentioned tried their very best.
I have to say the Condo came close to living up to expectations , just a few minor problems , didnt have enough toilet paper, few towels , no washing powder etc that had been listed in description , but no problem we just went to store and bought more. All and all the condo was clean and comfortable.
The wifi internet connection , now that is what I relied on, and when it went off, Laura the care taker made no effort to re connect and was almost rude about, certainly had attitude when I asked her if it could be fixed ,I did explain I needed it as I was waiting for emails re work and my sons college but to no avail , not one bit helpful.
BUT MY MAIN COMPLAINT AND WARNING IS MY DEPOSIT ! Chateau rentals were a little cheaper that some of the neighbouring rentals , however once they refuse to give you back your security deposite you then know why. I left the Condo in good condition and better stocked with toilet rolls , washing powder etc , however they alleged that one of our party , an adults well groomed with clean sanitary habits soiled the sheets of one of the beds with their "butt" and refused to give back our $300 deposit and kept it they say for buying new sheets . Must have been some sheets ! Anyway after several emails and a legal representive we got no further in getting out money back . It wasnt even that big a deal $300 it was just the fact it was obtained dishonestly that bothers me , guess some people just have no conscience
- Also Known As:
- Chateau By The Sea Hotel Cocoa Beach