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“restaurant and tiki bar a bad joke”

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Roland Martin's Marina and Resort
Ranked #1 of 7 Hotels in Clewiston
Certificate of Excellence
Reviewed April 16, 2012

My husband and I wanted to check out the lake and decided to eat lunch here. We walked into the restaurant and was completely ignored by numerous staff members. We stood at a counter that said "order here" for 15 min. without so much as eye contact from anyone. All the while the cooks directly behind the counter cursed and complained about orders coming in. We finally found an employee from the gift shop and explained we wanted to order something. She took us to the tiki bar and aplogized for our wait. The staff there was equally incompetant. Everyone was running around with big trays of food and loudly trying to figure out which table it went to. It took 45 minutes for our food to come. My husbands fish was very well done and greasy. It took just forever to get the bill. I heard one waiter say to someone, "if you dont like it here just leave!". Also, in gift shop two employees argrued loudly about an earlier transaction and the amount of cash in drawer. Best advice- stay on the water and fish!!

  • Stayed: April 2012, traveled as a couple
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6  Thank campermomscipio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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101 - 107 of 121 reviews

Reviewed April 3, 2012

My friends and i have been going to Rolands for the last nine years. The service and accomadations are always first class. Many thanks to Mary Ann and her wonderful staff for for all they do to make our stay pleasant.

  • Stayed: March 2012, traveled with friends
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Thank john s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2012

We stayed for 2 days. We rented a boat to fish on our own but next time I would have a guide. If you don't know the lake knowing where to fish can be hard. The staff was definitely not interested in customer satisfaction. The young lady on the counter was less than friendly and no one asked if we enjoyed our stay at check out. The room was dated but fairly clean (some mold stains on tub culking). There was some kind of tournament going on while we were there so early morning was noisy (5-6 am) when they all left for the lake. I would like to try fishing the lake again but I will do it from somewhere else.

  • Stayed: March 2012, traveled as a couple
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3  Thank SMacaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2012

If you don't have a fully self-contained Motor Home, don't consider this place!
We have stayed here before, but not at the Camp Ground...it Sucks!
No paper towels in the bath room, no screens and no services what so ever!
No one cared or even attempted to help or ask how things were.
Just the local plumber was a "good guy"...Thanks!
Stay at the KOA down the road...much nicer!

Room Tip: If camping, stay at the KOA just north on Rte 27
See more room tips
  • Stayed: March 2012, traveled as a couple
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1  Thank uncleroyhobbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2012

I recommend using Roland Martin's to handle your fishing needs and arrange for your guide but you don't need to stay there, unless you want to be insulted and talked down to. I checked in at about 2:45 pm and found that the rooms were not ready. This can happen and I asked the girl at the check in counter in the Marina to contact housekeeping and let them know I was ready to get into the room and find out how long it would be. She said she would not as she had called them too many times already and proceeded to tell me that, "You just gotta' understand." I have not been talked to like this since I was a PFC. There were two girls working the front desk and neither had what you would call an "up with people" approach to their jobs. In fact it seemed they enjoyed being downright nasty. While waiting in my truck near the room the head of housekeeping came by and asked if I was waiting to get into a room. I explained that I was in room XXX and she could not have been more apologetic and said nobody had called her to let her know I was waiting - she got somebody to finish preparing the room and I was in by 3:45 pm. I may fish there again but I will stay at one of the other hotels in the area as I don't need to pay to be insulted.

  • Stayed: February 2012, traveled with friends
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6  Thank ColonelBangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 22, 2011

My wife and I came to Roland Martins for the first time, we were not disapointed. We stayed in the condo's for three days and they rock. They have all the comforts of home and then some. The staff at the stores and resturants were extremley friendly and the fishing is awesome. THIS PLACE IS A SERIOUS MUST DO.

  • Stayed: December 2011, traveled as a couple
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Thank 789Chris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2011

My wife and I booked ahead and were greeted by a wonderful and friendly staff. You sometimes don't know what you are getting when you book on line (reviews sometimes don't give you what you are looking for either). We were pleasantly surprised by the friendly and efficient staff we encountered. We stayed in an efficiency room and were very pleased with the cleanliness and comfort of our home away from home. For the price, it was extremely nice. When we booked and saw the price, we were a little hesitant. Worry not!!!! We were more than comfortable. We are picky by nature and were very happy with everything. THE FISHING WAS INCREDIBLE. All the Captains and people working the bait shops were wonderful and very helpful. If you are looking for a great time for a very fair price, This should be you stop. God Bless all you wonderful people and Roland and Mary Ann's place. Thanks for everything.

Room Tip: We only saw the efficiency, but it was very nice and roomy
See more room tips
  • Stayed: November 2011, traveled with family
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5  Thank E E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Roland Martin's Marina and Resort

Address: 920 E. Del Monte Ave., Clewiston, FL 33440
Phone Number:
Location: United States > Florida > Clewiston
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
Ranked #1 of 7 Hotels in Clewiston
Number of rooms: 91
Official Description (provided by the hotel):
Nestled along the Southern Shores of Lake Okeechobee in Clewiston Florida. Get away from the hustle and bustle of the big city and visit our quaint fishing resort. Hire a guide, take an Airboat Ride, Rent a boat or just hang out at the pool. Great food at the Galley Grill or enjoy a Gator Bite at the Tiki Bar!!! ... more   less 
Also Known As:
Roland Martin`s Marina Hotel Clewiston

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