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“STILL EXCELLENT AFTER 10TH VISIT.”

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Fairfield Inn & Suites Clermont
Ranked #2 of 17 Hotels in Clermont
Certificate of Excellence
Reviewed May 7, 2013

The FAIRFIELD INN and SUITES of CLERMONT is situated on CITRUS TOWER BLVD. The parking lot over looks the original Citrus Tower.
The FRONT DESK is staffed by FRIENDLY PROFESSIONAL associates.Check in is a breeze! Always a sincere 'Hello" and "How are you"?...The rooms are clean and neat...More on that. the rooms have the necessary! BED!, dresser,desk and chair, full closet, iron, ironing board, hangers, lamps, easy chair, the coffee pot,coffe/filters, and plastic cups.Some rooms hav an 'alcove' for the coffee machine with a small 'cooler' fridge.All of the rooms are carpeted .The bathroom floors are tile. Always plentiful towels, lotion, shampoo, creme rinse, soaps.
The work out room while small is easy to manuever. TV and towels are in the excercise room.
The pool is gated.Around the pool there are chaise lounges, and tables and chairs for an easy picnic! There is NO LIFEGUARD. You swim at your own risk...
Remember that for PARENTS who bring small children ...and let them 'play' with those moronic floaties on their arms...THEY WILL NOT SAVE YOUR CHILD FROM DROWNING....HOWEVER, the hospital is one minute away..so is the fire depatment....
More about this wonderful hotel.
The parking is self serve and easy access. Although, more lighting would be welcome especially in the back lot area.
The BREAKFAST is served from 6:00AM-10:00AM...So gald the assorted times have been discontinued!...BREAKFAST consists of:
Scrambled eggs, hard boiled eggs, yougurt, fresh fruit, fruit salad and fruit cups, (in the fridge)...Breads: bagels, bisquits, whole wheat, white, multi grain, sausages, creamed gravy(it's a 'southern thing), in packets: grits, oatmeal, just add hot water. Waffles, with syrup, butter, .
Also, salt, pepper, hot sauce, peanut butter, jelly , COFFEE , (the BEST), teas, and flavored creamers for the coffee.Also, skim milk, and regular milk. And the nicest staff to make sure everything is HOT, CLEAN and ready to enjoy.
One last comment: While this HOTEL IS EXCELLENT...It appears the 'lady' needs a 'new do''...Maybe re do the couch in the lobby? add fresh pillows? MAYBE the LARGEST ROOM in the house deserves a 'make over"...Matched chairs and a 'new' look'...COSMETIC changes.
THE HOTEL IS EXCELLENT. CLEAN, FRIENDLY, PROFESSIONAL.

Room Tip: The rooms overlooking the CITRUS TOWER have a 'calmer' vibe...the rooms facing the BLVD have...
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  • Stayed: May 2013, traveled on business
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Thank shop4u18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
T M, General Manager at Fairfield Inn & Suites Clermont, responded to this reviewResponded May 15, 2013

Yes we have hills in Cermont Florida.
We are so glad that your so happy when you stay here.
You must be in sales if not then you should be, You discribe the hotel very well.
Thank you again for your very informative response. The staff enjoyed reading it.

We look forward to your 11th visit. Connie our breakfast bar hostess likes to take pictures of guests that return and post them on the wall on the breakfast bar area. If yours is not up there then we need to take your picture and post it with the others nest time your here.

Thank You again and we look forward to your next visit.

Sincerely,
Terry March GM
and Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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302 - 308 of 369 reviews

Reviewed May 4, 2013

We stayed two nights this last week. From beginning to end it was delightful. Jeff could not have been more friendly and helpful. Our reservation was waiting when we arrived. This was our first visit to this hotel and we would definitely use it again as well as the Fairfield Inn brand. Connie was so friendly, easy to talk to, plus she really kept the breakfast room clean and well supplied. The breakfast was ample and delicious. We were pleased with the price too.

  • Stayed: April 2013, traveled as a couple
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Thank Mary Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
T M, General Manager at Fairfield Inn & Suites Clermont, responded to this reviewResponded May 6, 2013

Thank you for taking the time to let others know how much you enjoyed your stay here at the Fairfield Inn and Suites Clermont. We try very hard to make all our guests feel like your at home when staying with us.
We look forward to you staying with us again next time your in the Clermont area.

Thank You again and have a wonderful day,

Terry March GM
and Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 1, 2013

This hotel was very easy to find, right off of SR50. There were nearby places to eat within walking distance and an easy ride up hwy 27 to Leesburg. The king size room was very nice and spacious with 2 TV's and a sofa to sit on instead of having to lay in bed. It was very quite at night even with all the bikers who were staying there. The breakfast was wonderful, scrambled eggs, B&G, oatmeal, assorted muffins/bagels, good choices of coffee every morning. All the staff were very pleasant and helpful. Oh, yeah, they have assorted ice cream for purchase too, great for a late night snack.

  • Stayed: April 2013, traveled as a couple
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Thank Trish M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
T M, General Manager at Fairfield Inn & Suites Clermont, responded to this reviewResponded May 6, 2013

Wow we can't wait for you to come back. You sound like you really enjoyed yourself while staying with us. Thank You for taking tha time to write a review to trip advisor. This means a lot to all of us here. We try to make everyone feel like thay are at home when staying with us. I was really excited to be able to have ice cream in the market. It is our number #1 seller. Who dosn't like ice cream.
The suites are a nice room. The 2 TV.s means no fighting over programs and it is nice not to have to set in the bed area while talking with family and friends.

We look forward to your return visit next time your in the clermont area.

Have a great day,

Terry March GM
and Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 26, 2013

We had a change in plans as we were to stay at a different hotel that was undergoing significant reconstruction and since our father & his wife, of mid-to-late 70's were with us and were unable to take the stairs, we decided to move to a different hotel. When calling this hotel from just a few minutes away, I heard the most pleasant voice, Kathy, who understood our situation and was able to provide us 3 rooms on the 1st floor with king size beds with a very affordable rate. She said when will you be arriving & I said 'well...within the next 2-3 mins'. She said 'no problem....I will take care of ya's! And that she did! She was the most personable and pleasant person we met during our entire trip; of which we were there for our niece/granddaughter's wedding.

Kathy also informed us of the hotel's FABULOUS breakfast from 6-10am! And it truly was AMAZING!!! Couldn't believe the variety of food provided and the taste of everything as though you would have fixed it in your kitchen @ home. Plus, it remained very clean and filled during the entire time we were there having our breakfast; and there were 6 of us adults.

I wouldn't have brought Kathy's card back with me to Iowa and taken the time to fill this review out if I truly didn't feel she and this hotel wasn't deserving of this EXCELLENT review. So please be sure to book your stay with them and 'say hello to Kathy' when you're there visiting! She's one of a kind and she will definately take good care of ya! :)

  • Stayed: April 2013, traveled with family
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Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
T M, General Manager at Fairfield Inn & Suites Clermont, responded to this reviewResponded April 29, 2013

Thank you very much for you taking the time to post your comments about your atay at the Fairfield Inn and Suites Clermont with Trip Advisor. I'm so happy that your stay was everything you had hoped for. We are very proud of our hotel and our team works very hard to keep the hotel looking new. Kathy has not been with us very long and she tries to always go above and beyond every guest expectation. She will be glad to read your wonderful comments about her. Thank You for writting them.
We look forward to you visiting us again when your in the Clermont area.

Thank You again,
,
Terry March GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2013

We had not stayed here previously, as we usually stayed at the Hampton. Loved the location, loved the clean room, loved the pool area, but the hotel management had signs and notes EVERYWHERE. You can't yell at your customers through signage, and it totally cheapened the look of the hotel. There was a huge sign in the elevator, notes in laminated plastic on the walls, it was truly overkill, and I did tell the gal at check out. SO, Fairfield Inn of Clermont, if you want to get the excellent rating your hotel does deserve, give the majority of your customers that know what to do and not to do the credit, and take down the signs. (The only reason I gave a terrible rating for the service was the signage.)

  • Stayed: April 2013, traveled as a couple
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Thank Grandma1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
T M, General Manager at Fairfield Inn & Suites Clermont, responded to this reviewResponded April 25, 2013

Thank You for sending in a review about your stay here at the Fairfield Inn and Suites. I do understand about the signage in the elevator. About 50% of our guests are baseball players playing at the National Training Center that is located next door to us. The excitement of the kids when they leave for a game or when they come back from a game anf getting into the elevator they were making the elevator go out of balance and break down. It would take us up to 3 hours to get a repair man here to fix the problem and the kids would have to set in the elevator and wait it out. Plus the other guests would have to use the stairs while the elevator was not working. This was getting to be a weekly issue. Even the parents of the girls would get up set. Since the sign has been put up 18 months ago) we have not had 1 elevator issue. I apologize for having to have it there but if you have ever been stuck in an elevator for 3 hours because of to many people in it or kids jumping I'm sure you would understand. This sign is really not ment for you but this is the only way to let the teams know what will happen if they choose to jump and play in the elevator.
I do hope that you understand. Kathy the desk clerk that checked you out did tell me that you mentioned to her about the signs.

Thank you for leting us know how you feel.
We do hope you will continue to stay with us when visiting the Clermont area again.

Sincerely,
Terry March GM
and Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2013

Very nice stay for a week. All the staff was very helpful. Wonderful help and attitude from Connie in the restaurant. Had our dog with us. No problem. Would recommend to everyone. price was right. Very popular. Full every night.

  • Stayed: April 2013, traveled with family
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Thank Mary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
T M, General Manager at Fairfield Inn & Suites Clermont, responded to this reviewResponded April 22, 2013

Thank You for taking the time to write a review on Trip Advisor. Your comments are very importain to us. Thank you for recommending our hotel to everyone. Connie is a true asset to our hotel. She is very well liked by all our customers and tries to please everyone she see's.
We look forward to you visiting us next time your in the area.

Sincerely,
Terry March GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2013

We spent three nights at this hotel, and had a great room. Well attended room. Actually too well attended, by the time we left, the bathroom vanity was full of those little bottles. Great breakfast, and nice and hot. Loved the fruit cocktail that was tasty, and healthy. Of course my favorite the scrambled eggs with the sausage gravy is very tasty too, even if not too healthy.

My only concern is that they make a bit hullabaloo about how green they are with the towels, etc. We are told to hang up the towels and wash clothes if we are going to use them again. We did that and each day we had new towels that had been freshly laundered. Negated the green stuff that they were touting, But, they are not the only ones that do that. So far have not found ANY hotel that really does the recycling of towels.

We had to extend due to a funeral that we were attending, and the desk was most co-operative in letting us stay an extra day. And that required a stop at a clothing store, and they provided not only directions, but a good map too.

Room Tip: We were in room 233, and was very nice.
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  • Stayed: April 2013, traveled with family
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Thank longbranch102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
T M, General Manager at Fairfield Inn & Suites Clermont, responded to this reviewResponded April 18, 2013

I'd 1st like to thank you for taking the time to send in your comments about our hotel to Trip Advisor. We are very pleased that you enjoyed your stay with us. Thank you for the nice comments we all try very hard to make everyone feel welcome and our goal is to make you feel like your at home while staying with us.
I'd also like to thank you four your concern about our reuse program. I checked on which room attendent was assigned to your room during your stay and they were new employees. I'm sure that they just didn't remember the training on the reuse of terry products. We have went over this with them again and they now understand how the reuse system works. I'm so glad that you let me know about this. We want the program to work. We are a Green Hotel and care about the environment.
Thank You again and we look forward to your next visit with us when your in our area again.

Sincerely,
Terry March GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Clermont

Address: 1750 Hunt Trace Blvd, Clermont, FL 34711-5259
Phone Number:
Location: United States > Florida > Central Florida > Lake County > Clermont
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 17 Hotels in Clermont
Price Range: $116 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Clermont 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
Newly renovated in 2015 ... more   less 
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Also Known As:
Fairfield Inn And Suites Clermont
Fairfield Inn & Suites Clermont Hotel Clermont
Fairfield Inn Clermont
Fairfield Clermont
Clermont Fairfield Inn

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