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“Had a great stay at the Hampton Inn in Clermont, FL”

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Hampton Inn & Suites Clermont
Ranked #1 of 17 Hotels in Clermont
Certificate of Excellence
Reviewed May 3, 2013

Had a great stay during the Sun Conference Softball Tournament. Would definitely recommend staying here. The guy at the front desk, Miguel, was very helpful and we had excellcelent customer service throughout our stay at the hotel. Can not wait to return and stay next year!!

  • Stayed: May 2013, traveled on business
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Thank chelsey s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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471 - 477 of 599 reviews

Reviewed May 3, 2013

The service was good. The front counter assistants were very friendly and helpful. They always smiled at us when we walked by. They were very helpful with the necessities. Miguel helped me with checking in, fast and effective.

  • Stayed: May 2013
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Thank googlerrrrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2013

The hotel is nice. The cookies are great. The rooms are really nice. And comfy beds. The service is really great! Miguel delivered cookies unexpectedly to our room. They were so delicious. I really enjoyed them!

  • Stayed: May 2013
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Thank Caybby23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2013

LOUSY place to stay. Nothing works as should. Hotel does NOT keep up with rooms adequately. OVER priced. Lights don't work. TV was unplugged. Shower leaked into room. NO WATER PRESSURE IN SHOWER! Only 1 of 2 elevators worked. Shower ncurtain 3 inches TOO SHORT

  • Stayed: April 2013, traveled as a couple
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Review collected in partnership with Hampton
Thank Paul V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa F, Director of Sales at Hampton Inn & Suites Clermont, responded to this reviewResponded June 3, 2013

Paul,

We’re very sorry we didn't provide you with the high quality of amenities and services you deserved during your stay with us. We apologize for the maintenance and amenity concerns and we've reported the problems to our team. We’ll be sure to address the issues with the room amenities and hope you’ll consider giving us a second chance if you return to our area.

Kind regards,

Lisa Flemming
Lisa.Flemming@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2013

I would highly recommend this Hampton Inn Hotel for comfort, staff and cleanliness, despite the construction in the lobby which couldn't be helped and was understood. The location is excellent near stores and nice restaurants and easy access to Hwy.50. The manager was very friendly and helpful as well as the entire staff as mentioned prior. Special thanks to the nice ladies in the breakfast area and the cleaning staff.

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Hampton
Thank Darryl S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2013

A clean Hampton with good staff. We ran into issues with the current renovations during our stay. Our major complaint was that we weren't advised of ongoing renovations while making our reservation or before arrival. When we checked in we were assured the renovations would pose no inconvenience. that is not how things worked out. The Front Office staff and General Manager handled our complaint with smiles and professionalism. They resolved the issues and we were more than satisfied. We would stay again.
The beds were okay and the breakfast usual Hampton fare. Be aware there is no wireless in the guest rooms only ethernet. We did find out when leaving that a router can be set up in your room for wireless if needed.
Thank you for to staff for a happy ending

Room Tip: Currently renovations are in lobby so any room above the lobby is vulnerable to the noise of the ren...
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  • Stayed: April 2013, traveled as a couple
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Thank tvlgbirdFlorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2013

I wanted to put in a “good word” for Miguel, who was at the check-in desk when we arrived. He was extremely polite & helpful, and went above & beyond to make sure we got checked in promptly, as the hotel was sold out. All other experiences at the hotel—cleanliness, comfortable bed, breakfast area, etc.—were also very much enjoyed! Thank you for a nice stay!

  • Stayed: April 2013, traveled with friends
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Thank EmilyTim123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Clermont

Address: 2200 E Highway 50, Clermont, FL 34711-6052
Phone Number:
Location: United States > Florida > Central Florida > Lake County > Clermont
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 17 Hotels in Clermont
Price Range: $157 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Clermont 2.5*
Number of rooms: 87
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Also Known As:
Hampton Inn & Suites Clermont Hotel Clermont
Hampton Inn And Suites Clermont
Hampton Inn Clermont
Clermont Hampton Inn

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