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“Miguel was great.”

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Hampton Inn & Suites Clermont
Ranked #1 of 17 Hotels in Clermont
Certificate of Excellence
1 review
“Miguel was great.”
Reviewed May 3, 2013

The hotel is nice. The cookies are great. The rooms are really nice. And comfy beds. The service is really great! Miguel delivered cookies unexpectedly to our room. They were so delicious. I really enjoyed them!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Caybby23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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571 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
Port St Lucie, United States
1 review
Reviewed May 1, 2013

LOUSY place to stay. Nothing works as should. Hotel does NOT keep up with rooms adequately. OVER priced. Lights don't work. TV was unplugged. Shower leaked into room. NO WATER PRESSURE IN SHOWER! Only 1 of 2 elevators worked. Shower ncurtain 3 inches TOO SHORT

  • Stayed April 2013, traveled as a couple
    • Value
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    • Sleep Quality
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Review collected in partnership with Hampton

Helpful?
Thank Paul V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa F, Director of Sales at Hampton Inn & Suites Clermont, responded to this review, June 3, 2013
Paul,

We’re very sorry we didn't provide you with the high quality of amenities and services you deserved during your stay with us. We apologize for the maintenance and amenity concerns and we've reported the problems to our team. We’ll be sure to address the issues with the room amenities and hope you’ll consider giving us a second chance if you return to our area.

Kind regards,

Lisa Flemming
Lisa.Flemming@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clermont, United States
1 review
Reviewed April 28, 2013

I would highly recommend this Hampton Inn Hotel for comfort, staff and cleanliness, despite the construction in the lobby which couldn't be helped and was understood. The location is excellent near stores and nice restaurants and easy access to Hwy.50. The manager was very friendly and helpful as well as the entire staff as mentioned prior. Special thanks to the nice ladies in the breakfast area and the cleaning staff.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Darryl S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Level 3 Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 26, 2013

A clean Hampton with good staff. We ran into issues with the current renovations during our stay. Our major complaint was that we weren't advised of ongoing renovations while making our reservation or before arrival. When we checked in we were assured the renovations would pose no inconvenience. that is not how things worked out. The Front Office staff and General Manager handled our complaint with smiles and professionalism. They resolved the issues and we were more than satisfied. We would stay again.
The beds were okay and the breakfast usual Hampton fare. Be aware there is no wireless in the guest rooms only ethernet. We did find out when leaving that a router can be set up in your room for wireless if needed.
Thank you for to staff for a happy ending

Room Tip: Currently renovations are in lobby so any room above the lobby is vulnerable to the noise of the ren...
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tvlgbirdFlorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level 1 Contributor
2 reviews
Reviewed April 25, 2013

I wanted to put in a “good word” for Miguel, who was at the check-in desk when we arrived. He was extremely polite & helpful, and went above & beyond to make sure we got checked in promptly, as the hotel was sold out. All other experiences at the hotel—cleanliness, comfortable bed, breakfast area, etc.—were also very much enjoyed! Thank you for a nice stay!

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EmilyTim123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joppatowne, MD, United States
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed April 22, 2013

Average place, clean, pleasant staff. In the middle of a lot of road construction, too. Lobby small but efficient. Rooms were average. Found the mattress a little too hard for my liking but you deal with what you get. Would have preferred to stay at a place with room service. Unfortunately, this was the only hotel in teh area I needed to be in for work.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Wayne I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa F, Director of Sales at Hampton Inn & Suites Clermont, responded to this review, June 3, 2013
Thanks for the feedback, Wayne I. We are certainly glad you stayed with us for your business trip. However, I regret any discomfort our mattresses caused you and will conduct a quality check. Thanks for bringing this to our attention and we hope to see you again in Clermont.

Safe travels,

Lisa Flemming
Lisa.Flemming@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 18, 2013

Great place to stay, restaurant within walking distance. The gentleman at the the desk Miguel was pleasant and helpful. Would defenitly stay again if in the area. The room was well cleaned and the breakfast selection was plentiful. And what can I say about the waffles...

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Clermont

Property: Hampton Inn & Suites Clermont
Address: 2200 E Highway 50, Clermont, FL 34711-6052
Phone Number:
Location: United States > Florida > Central Florida > Lake County > Clermont
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 17 Hotels in Clermont
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Clermont 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Hampton Inn & Suites Clermont Hotel Clermont
Hampton Inn And Suites Clermont
Hampton Inn Clermont
Clermont Hampton Inn

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