I stayed at Summer Bay during the week of Aug 11th -18th. This was unfortunately the week of the sink hole incident. As this was probably unforeseen and according to Floridians, a common event, I will only comment on management's insensitivity to those who were not residents of Florida. There was no communication provided to the other Villas, no attempt to accommodate for the loss of services or the inconvenience felt by everyone staying at the resort. When I say accommodate, I am referring to something as small as a free DVD rental or a meal at the restaurant while your services was down. That would have gone a long way to acknowledging and getting the pulse on how your guest were feeing.
Now let's discuss what they do know. Yes, I agree we go on vacation to explore the area, but my accommodations should also entice. Having said that, the units are antiquated, in immediate need of updating. The furnishings are dark and a throwback to the late 80's, making the environment feel drab. Although clean, you do not get that feeling of a vacation as you spend more time getting acclimated to the interior. This applies to all aspects of the unit, to include the kitchen and bathroom. For what Summer Bay advertises, they fall considerably short.
- Official Description (provided by the hotel):
- Whether you seek relaxation, exploration, or inspiration, Summer Bay Orlando by Exploria Resorts has something for the whole family. Experience a luxury family destination that delivers the thrill of Orlando's world-renown attractions with the comforts of a leisure getaway. Enjoy all the highlights of our 400-acre lavishly landscaped resort and 64-acre private lake, located a mere 10 minutes from Walt Disney World Resort. Summer Bay Orlando is the perfect Florida getaway for family, fun, and freedom.Luxury accommodations: Why settle for a cramped room when you can settle into a spacious sanctuary? From roomy hotel accommodations to two or three bedroom fully furnished condominiums, we've got you covered with home-style comfort. Enjoy a homemade dinner with the family. Step out on your balcony to watch a glorious Florida sunset. Or take the night off and watch a movie on your flat screen TV. Stress-free park hopping: hop on our complimentary shuttle to Epcot(R), Magic Kingdom(R) Park or Universal Studios Florida(R).Fun in the sun: Whether your goal is a relaxing escape or a spectacular adventure, Summer Bay Orlando can fulfill your desire with a host of activities, amenities, and dining options. ... more less
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- Also Known As:
- Summer Bay Hotel Clermont
- Summer Bay Resort Orlando
- Summer Bay Resorts