Did an RCI exchange 9 months in advance. When we arrived, (early) we were told our room was not ready yet. after several inquires at the check-in desk they told us our room would be ready by 4:00. Still waiting at 4:30, we asked for the manager. What a jerk, he told us they do not guarantee a 4:00 check-in and the room was still being cleaned. Eventually, we were giving a key, went to our assigned villa and found the maid still cleaning (or taking an extended break). Not wanting to wait in the heat any longer, we told her the unit was fine. It was not, our villa was in the ghetto, supposedly refurbished with a view of the neighbors. It was clean enough but still smelled of cigarettes, luckily the windows opened and it became less apparent the next day. Later in the week, I was informed that there aren't any no-smoking rooms. Many of the better and not so better resorts and all non-smoking. Upon reading the owner manual in the room, it was stressed "no pets allowed", seems they are more concerned about fleas than cancer, asking that you leave the resort, fine you $300 and you have to pay for an exterminator. So, smoke your brains out but leave Fido at home! Other than that, the kids activities were great and the pools were welcome. Had no trouble getting out of the timeshare tour as we let our frustration be know immediately.
- Official Description (provided by the hotel):
- Whether you seek relaxation, exploration, or inspiration, Summer Bay Orlando by Exploria Resorts has something for the whole family. Experience a luxury family destination that delivers the thrill of Orlando's world-renown attractions with the comforts of a leisure getaway. Enjoy all the highlights of our 400-acre lavishly landscaped resort and 64-acre private lake, located a mere 10 minutes from Walt Disney World Resort. Summer Bay Orlando is the perfect Florida getaway for family, fun, and freedom.Luxury accommodations: Why settle for a cramped room when you can settle into a spacious sanctuary? From roomy hotel accommodations to two or three bedroom fully furnished condominiums, we've got you covered with home-style comfort. Enjoy a homemade dinner with the family. Step out on your balcony to watch a glorious Florida sunset. Or take the night off and watch a movie on your flat screen TV. Stress-free park hopping: hop on our complimentary shuttle to Epcot(R), Magic Kingdom(R) Park or Universal Studios Florida(R).Fun in the sun: Whether your goal is a relaxing escape or a spectacular adventure, Summer Bay Orlando can fulfill your desire with a host of activities, amenities, and dining options. ... more less
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- Also Known As:
- Summer Bay Hotel Clermont
- Summer Bay Resort Orlando
- Summer Bay Resorts