I have been to 3 locations throughout Florida and none have been consistent. This visit was with some friends who like this place and wanted to take me out (even though I said I would never return to one). Being that this was 'on them', I accepted their offer. I ordered the Mushroom Swiss burger and some fries (same as other 2 visits) and once again, my food was totally different than the other 2 times. This visit, my burger was cooked well and the swiss was melted to perfection however, the bun was stale and had ketchup on the bottom of the bun not placed there by me!
The fries seemed to be recooked as they were soaked with grease and 'burnt'. I can't figure out why so much inconsistency exists for a chain restaurant. Owners - If you would like my opinion on how to correct this, please contact me and I will offer my assistance.
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