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“Very Happy Platinum Elite Customer!”

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Residence Inn St. Petersburg Clearwater
Ranked #34 of 98 Hotels in Clearwater
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Very Happy Platinum Elite Customer!”
Reviewed May 28, 2013

This beautifully updated property really made us feel appreciated during our recent stay in the Bay Area. Upon checkin the staff recognized our Platinum Elite Status and gave us an upgrade, offered our points or gift, added an additional 250 points with a wheel game they had, and truly made us feel at home. The food was good with some nice Gluten Free offerings on the buffets. The room was very clean with two king beds (one upstairs and down) and the updated set up with wall mounted flat screen TV's and in-cabinet microwave made it feel much more spacious than some Marriotts we have stayed at. I really can't single out any one Staff Member as they were all really nice and obviously well trained. We will stay here again when we come back for another Ball Game at Tropicana field (15 minutes away).

Room Tip: No on site Workout option but they do offer a complimentary gym package at a facility nearby
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Warbrooks802
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeniseKauble, General Manager at Residence Inn St. Petersburg Clearwater, responded to this review, June 4, 2013
Dear Mr. and Mrs. Brooks,

As a Platinum Elite Member, we know that you visit many hotels and have many different experiences. We are so glad to hear what an enjoyable experience you had at our property and that our team delivered the great experience we strive to give each guest. Thank you for taking the time to share your feedback and we hope to see you for another basebal game soon!

Sincerely,
Denise Kauble
General Manager
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203 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
Herndon, VA
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed May 21, 2013

My husband and I stayed here April 20-27. By paying in advance, we got a very good deal on a 2-bed, 2-bath king room (not that we needed 2 bedrooms, but the extra bathroom was a plus, and it was the same price for a 1-bed, 1-bath king room so we figured why not?). I have to say that this is one of the best hotels we've ever stayed at in Florida. It was central to the various sights we wanted to see in Tampa/Clearwater/Sarasota. The staff members - from the desk staff to the buffet hostesses to maintenance to housekeeping - were genuinely friendly and helpful. We were always greeted with a smile and a "hello." On our first night, we had trouble opening our door (the keys worked, but the door kept sticking), and maintenance came over right away to help us out. With a full kitchen and the second bedroom in a loft-like area on the 2nd floor, our unit was incredibly spacious and a pleasure to come back to after a long day of sightseeing. The pillow-top beds were very comfortable, and the free in-room Wi-Fi worked well. The breakfast selection was varied, with plenty of HOT and healthy options. Manager's receptions on Monday through Thursday evenings were basically complete meals that changed every day, not just a few appetizers and drinks. If you want to eat somewhere nearby, there are plenty of options up and down the street, although you'll probably need a car to get there. A full kitchen also means that you can prepare all your meals in the room if you feel like it, although we really only used the microwave a couple of times.

We didn't have a chance to check out the fitness center, so I can't comment on that. The pool looked good for a hotel of this size, and we noticed guests utilizing it throughout the day whenever we were around. If you're particularly sensitive to noise, you might want to ask for a room that is far from or faces away from the basketball court. We could hear people bouncing balls out there, but it didn't bother us. (Note that we heard NO noise from the rooms around us.) Also, it's going to take you at least 30 minutes to drive to the beach, depending on traffic, so if you're in the area primarily to spend time at the beach, you might want to look for somewhere closer to that area. If you need a more central location, though, this is ideal. Thank you for the home away from home, Residence Inn - the next time we're in the area, we will definitely stay with you again!

Room Tip: If you must have absolute quiet, ask for a room away from the basketball court.
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CatControlled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeniseKauble, General Manager at Residence Inn St. Petersburg Clearwater, responded to this review, June 4, 2013
Dear CatControlled,

My team and I love to read feedback from our guests and it was truly a pleasure reading yours. Thank you for taking so much time to provide us with candid detailed feedback. It is wonderful experiences such as yours that give us such pride in the work we do and strive to make very guest feel the way you do. We can't wait to see you the next time you're in the area.

Sincerely,
Denise Kauble
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Longwood, Florida
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed May 17, 2013

Quick and easy check in. Hotel Representative was attentive, helpful,and delivered excellent people skills. He made us feel that he was there to help and assist in any and every way.. The One bedroom Suite was large, clean and comfortable.
The evening Managers special was delicious with plenty of food for everybody to enjoy. "Natalia / Natalie" the hotel representative who was taking care of the buffet was exceptionally friendly, attentive to all the guests who were enjoying the hospitality. Speaking and watching her, she made people feel at home. Great atmosphere where we were made to feel welcome from the moment we entered the hotel.
Upon check out,Elizabeth, with a beautiful smile, wished us Happy Aniversary- our 55th since our first date. Thanks.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Barbara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeniseKauble, General Manager at Residence Inn St. Petersburg Clearwater, responded to this review, June 4, 2013
Dear Barbara,

I can't wait to share your compliments with my team! We are fortunate to have a wonderful staff who takes pride in taking care of our guests and I am so glad you were able to experience their exceptional service. I appreciate you taking the time to share your feedback with us. Happy 55th First Date Anniversary!!

Sincerely,
Denise Kauble
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
maryland
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 23, 2013

As others have said, the staff was wonderful! They were very accommodating with an early check in and very helpful with recommending restaurants, beaches, etc. We were in a top level room in the back of the property, which provided a little more privacy. The room itself was very spacious and had just about everything we needed. Love the layout of the property, makes it more of a condo feel than a hotel. No one stomping overhead or running down a hallway. The breakfast was just average. One thing they could do is get a second waffle maker - the wait for that was long every morning. The pool area was nice and spacious, but could use a few more lounge chairs. Not sure what happened with the hot tub - it was filled in with stones. The basektball court was a hit with the kids! Overall, a very nice place. I would definitely stay there again.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank mom2cam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeniseKauble, General Manager at Residence Inn St. Petersburg Clearwater, responded to this review, June 4, 2013
Dear mom2Cam,

We truly thank you for taking the time to share your experience at our hotel! It is a pleasure to hear what an enjoyable stay you had and that you were pleased with our spacious suites. I also wanted to let you know that due to feedback, such as yours, we have added that second waffle maker to speed up the process for all of our guests. We hope to see you again in the future!

Sincerely,
Denise Kauble
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ellicott City, Maryland, United States
Level Contributor
7 reviews
5 hotel reviews
Reviewed April 6, 2013

We stay in many RIs and found this one to be not as comfortable as what we are used to. The beds were the soft foam type mattresses we usually see in a Fairfield Inn but not a Residence Inn. Room was dark. We did not get the upper-level room we requested even though we are currently gold elite members. It was not an easy drive from hotel to beaches, and we felt we spent a lot of time driving due to roads having lots of lights and traffic. All that said, the staff was wonderful, everyone was friendly and the room was extremely clean. Pool area was very nice but we did miss the hot tub, which was filled with rocks!

  • Stayed April 2013, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrea S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeniseKauble, General Manager at Residence Inn St. Petersburg Clearwater, responded to this review, April 9, 2013
Thank you for taking the time to share your experience at the Residence Inn St. Petersburg Clearwater! I am pleased to hear that you enjoyed our friendly staff, clean rooms and pool area. I am sorry to hear that the mattress was not what you expected. All of our mattresses were recently replaced during renovation, so I will be sure to give that feedback to Marriott. I will also be sure to pass on your comments to our Front Desk Clerk regarding the room location and assure you that we do our best to accommodate requests based on availability. We hope to see you again in the future!

Sincerely,
Denise Kauble
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
56 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed April 6, 2013 via mobile

I must start by saying that the staff is wonderful. Everyone is friendly, just as you'd expect a Marriott property to be. The breakfast is good, just like you'd expect a Residence Inn property to be. But sadly, the rooms are dark, dank, and the walls are thin. My three nights here felt like the "cheap" apartments I used to live in back in the day. We wanted so much to open the curtains and look at the great Florida weather, but because of the courtyard style of construction, if we did so there would be no privacy. We were woken up at 5:30 listening to the people above us walk around and drag their suitcase downstairs to check out.

As a point of note, we did not book our room here. We were "walked" here because our original hotel choice was overbooked. We travel a lot, and stay in a lot of Marriott properties, but were truly disappointed here. This property might be good for those travelers who don't spend time in the room, but if you enjoy having a bright and airy room, this is not the hotel for you.

Stayed April 2013, traveled on business
Helpful?
Thank Alan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeniseKauble, General Manager at Residence Inn St. Petersburg Clearwater, responded to this review, April 9, 2013
Dear Alan,

Thank you for sharing your experience at the Residence Inn St. Petersburg Clearwater! First, let me apologize for the negative impression and feeling you received of our hotel. We pride ourselves on ensuring every guest experiences a “perfect stay” and I am truly disappointed that this was not the experience you had. Our staff would have been happy to locate a more private room location either on the second floor or at the back of the property so you would have been able to open the curtains on the larger picture window or the sliding glass doors we have in the suites. We would never want you or any guest to be dissatisfied with our hotel and I assure you we would have made every effort to rectify this situation.
I am very happy to hear that you were able to enjoy our wonderful breakfast and will be sure to share your great feedback with my staff about their service. I hope that you will consider returning in the future so that we can have a second chance at showing you what a great location we have.

Sincerely,
Denise Kauble
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montclair, New Jersey
Level Contributor
335 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed April 2, 2013

Here for the week,check in was a breeze,clerk Tim was great,very professional and accommodating. The 2bedroom we have is comfortable and large enough that we aren't in each others hair. Bedding is great,housekeeping excellent. The breakfast is bland though, minimal variety and no healthy choices like yogurt etc,they offer an evening reception like other RI's but the one here so far is shameful,tonights was canned chef boyardi ravioli,salad was decent though. Had a minor issue with AC,which upon notifying front desk was resolved. As all in all,I'd say this is a nice place,kids love pool,they have a welcoming outdoor pool area with fire pit and shower,unfortunately they seemed to have done away with their hot tub and filled its shell with stones,which doesn't look too bad but ...they also have pretty grounds for a small RI'nice courts etc.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mauinokaoi1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeniseKauble, General Manager at Residence Inn St. Petersburg Clearwater, responded to this review, April 5, 2013
Thank you for taking the time out of your vacation to share your experience at the Residence Inn St. Petersburg Clearwater! I am pleased to hear that you are enjoying our spacious rooms and housekeeping services and I can’t wait to share your kind words with Tim!
I do apologize about your dissatisfaction with our breakfast and social services. We do our best to ensure we have a wide variety of healthy choices for our guests, including fat free yogurts, parfaits, boiled eggs and fruit. I assure you I will look into why these items may have been missing from the buffet at any time this week. Additionally, our evening social varies and does have some light offerings on certain nights and larger offerings on other nights. The nightly options do occasionally include ravioli and salad, however, we also offer items such as BBQ pork or ribs, hamburgers and hot dogs, our Southwestern Chicken Salad Bar, Antipasto, and a variety of other dishes. I hope you are able to enjoy some of these other options throughout your stay.
I am glad you and your family are enjoying all of our wonderful outdoor amenities. It’s nice to have so many activity options in one place and we hope you are also able to enjoy the local area while you’re here. If I can be of any further service during your stay, please feel free to contact me directly.
Denise Kauble
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn St. Petersburg Clearwater

Property: Residence Inn St. Petersburg Clearwater
Address: 5050 Ulmerton Rd, Clearwater, FL 33760-4032
Phone Number:
Location: United States > Florida > Clearwater
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Clearwater
#18 Family Hotel in Clearwater
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn St. Petersburg Clearwater 3*
Number of rooms: 88
Official Description (provided by the hotel):
A TripAdvisor Award of Excellence winner, the all-suite Residence Inn by Marriott St. Petersburg Clearwater hotel provides the comforts of home along with unexpected services including free grocery shopping and free basic high-speed internet access. Start the day with a free hearty breakfast buffet in the Gatehouse and enjoy our complimentary evening Social Hour provided on a variety of weeknights. Enjoy our beautifully redesigned hotel suites with 31 HD channels, cozy fireplaces, full kitchens featuring stainless steel appliances, living areas big enough for entertaining and sleeping areas with plush new beds. Located just 1 mile from St. Petersburg Clearwater International Airport, 11 miles to Tampa International Aiport, a ten minute drive from white sandy beaches, Tropicana Field and Bright House Field and within walking distance of Carillon Park –we are conveniently located for business or pleasure. Relax and unwind at this hotel with our fitness center, Sport Court® and pool for your enjoyment. ... more   less 
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Also Known As:
Residence Inn St. Petersburg Clearwater Hotel Clearwater
Residence Inn Clearwater
Clearwater Residence Inn

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