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“Location location location!”

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Hilton Clearwater Beach
Ranked #23 of 98 Hotels in Clearwater
Macomb, Michigan
Level 3 Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Location location location!”
Reviewed July 6, 2014

We just returned from a family vacation in Clear Water Beach, Florida and we stayed at the Hilton. The location could not be better! It is next door to Pier 60 and in the middle of all the fun! The Hilton is located right on the beach and it is one of the only hotels that you can still drink right on the beach at the tiki bar! The pool is great and the bar & grill at the has great food and daily featured drinks! Aaron a waiter at the pool was professional and all around outstanding! The rooms are a little small but you won't be in the room.....trust me! The food was good but for what you pay you should get breakfast but you can go across the street and get a great breakfast at a good price!

Room Tip: DO NOT waste your money on an ocean view room.....you will not waste time in your room!
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  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lauri S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tripper059, Executive Assistant at Hilton Clearwater Beach, responded to this review, July 8, 2014
Many thanks for your review and sharing your experience. We appreciate the feedback and kind comments about our staff. Glad we met your expectations, and we look forward to your returning to the Hilton Clearwater Beach.

Sincerely,
Andrea Trimmer
Executive Assistant.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Sao Paulo, SP
Level 4 Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 6, 2014 via mobile

Spent 4 nights at the hotel and it was my first and last time there. They say you have to schedule room cleaning, but nobody went to our room. When I complained about they gave me 100 dollars per room as apologies. They cannot buy the guests. Paid an absurd for the umbrella and chairs at the beach! Hope they improve people training.

Stayed July 2014, traveled with family
Helpful?
Thank Alberto B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather T, Manager at Hilton Clearwater Beach, responded to this review, July 8, 2014
Thank you for the feedback on your stay with us. I sincerely apologize for the inconvenience you experienced during your stay. We do take great pride in the product we provide our guests. Yes, should you refer a specific time for your room to be attended, you may request this convenience. Hours for room cleaning service start daily at 8:30am. I do hope the next time you are in Clearwater, you will give us another opportunity. Thank you for being our guest.

Sincerely,
Andrea Trimmer
Executive Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 5, 2014

I would not recomend this Hilton. I usually like Hiltons but found out the was a remodeled holiday inn and thats exactly what it was like except more $$$.The bathroom was so small that only 1 person could stand in it.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank yolandad619
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tripper059, Executive Assistant at Hilton Clearwater Beach, responded to this review, July 7, 2014
Being a Hilton for many years, we have gone through a few renovations and many upgrades to fulfill our guest satisfaction. We do take great pride in our property and move forward to satisfy our guests needs, and to provide the quality of service our guest are accustomed.. I thank you for being our guest and hope you will return and visit with us again.

Sincerely,
Andrea Trimmer
Executive Assistant
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Phila Area
Level 6 Contributor
105 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed July 4, 2014

The Hilton has arguably the best location on the best beach in the US. It is located right in the center of all the action at Pier 60 adjacent to the park at the pier. Easy walking to all the restaurants and shops, many are just across the street. I really don't think you can get a better location in Clearwater. And even being this close to the action, I had no issue with noise, etc. This is just flat out a great location.

We booked a partial view and were given a room on the 6th floor on the south side facing Pier 60. This gives you great views of the pier and all the activities that take place at the park next to the pier. As many had mentioned, the building is an older building, but it seems to be updated and well kept. The rooms are a little small. We were hoping for a King, but settled for 2 doubles to get a better view and an earlier check in.

The staff at the hotels was superb. Everyone from front desk to maids and maintenance were very friendly.

They have 2 pools and the closest pool tends to get the most action. We opted for the pool that was further from the gate and never had any problems getting set up with a chaise lounger and umbrella. They offer plenty of towels, clean bath rooms that were much better than most pool side bathrooms too. Every day they have some small niceties for those at the pool. Like bringing out chilled fruit (grapes on a stick), frozen towels, mocktails, etc. at various times during the day. It was a nice touch. The pool is also clean and comfortable. A Hot tub is also available.

The Sand Bar is located at the Hilton on the pool deck, this is the easy choice if you are a guest grabbing some sun on the pool deck. They have a rotating staff that the resort and everyone I met at either the Sand Bar or Tommy’s Tiki bar were extremely friendly and helpful. I did order a chicken wrap for lunch one day, it was extremely delicious. It had a slaw on it that gave it a really nice unique flavor and taste. Along with the wrap, I chose fruit for my side. The fruit was a generous portion of fresh fruit (grapes, melon, cantilope, etc.) It made for a very refreshing lunch. As far as pricing, it was about what you would expect for an onsite meal at a resort, so it isn’t cheap, but it was reasonable. Overall, it was a very nice experience.
One tip: you may want to consider eating at the bar area rather than at a table. The bar has nice shade and no seagulls. While they have lines running overhead to discourage the birds, they still will get to the table areas and can be aggressive and annoying.


The beach area is also great. You can rent a chair, umbrella, cabana, etc. Not cheap, (2 chairs and umbrella $35 +tax, tip) but worth it for a quality day on the beach. They also send out the Tommy Tiki Bar beach ranger vehicle with food and drink for purchase (including alcoholic drinks) to keep you refreshed. Nice touch!

Back to the room. It was nicely decorated and while small, large enough for 2 of us to call home for a few days. Clean, well decorated, nice desk comfortable beds (although the doubles are smaller that I prefer) The balcony is large enough and has 2 chairs and a table. Plenty of space to take in the terrific view !!!!

We did have a few issue, but nothing major and certainly nothing that would prevent my return. The provided mini fridge wasn't getting cold, however I contacted the front desk and they sent a maintenance man who after initially saying it needed more run time, agreed to replace it. We had a new fridge when we returned from the pool, and it kept everything icy cold. So, that was handled very well.

The other items: water pressure, especially at the sink, was very low. We didn't get maid service one day. (not sure what happened, but not really a big deal). The bathroom lighting is very weak. The bathroom is also fairly small and had only one hook to hang anything on. They were a little skimpy on the towels too, this made it a bit of a challenge without many towel hooks. The bathroom door is also strange. It is a sliding door, similar to a pocket door without the pocket. It doesn't lock and also has no hook on it, which is kind of a waste. It is a wood frame with white glass (you can't see through it). I would be more useful with either a hook or a mirror on it or both.

Overall, this is a really nice property that I would not hesitate to stay at again. Despite a few minor issues, we had a terrific stay. Thanks Hilton Clearwater!

Room Tip: If you are getting a "partial view" Get a room on the south side of the building facing th...
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MasterTravelMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tripper059, Executive Assistant at Hilton Clearwater Beach, responded to this review, July 8, 2014
Many thanks for sharing your experience about your recent stay at the Hilton Clearwater Beach. Thank you for writing a review. Guest feedback is most important and glad your expectations were met. Good to hear we were able to assist with your issues and able to solve them to your satisfaction, which made for a terrific stay. Looking forward to having you back again to visit on your return to the Clearwater Beach area. Thank you for being our guest.

Sincerely,
Andrea Trimmer
Executive Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midway, Kentucky
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 3, 2014

I have stayed at many Hilton properties and also a Diamond member, so believe me when I say that Hilton really needs to update this property. It was originally a Holiday Inn and in some areas seems to have that same decor. The location is one of best on the beach, so in my opinion, and yes everyone has one, to keep repeated business they really need to update. The staff are some of best I have experienced. So, Hilton, if you do read this please update!!

Stayed June 2014, traveled with family
Helpful?
Thank TRut77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tripper059, Executive Assistant at Hilton Clearwater Beach, responded to this review, July 7, 2014
We do appreciate your feedback and sharing with us. Thank you for writing. As we have in the past, updating is ongoing. We do take our guest comments quite seriously with priority for guest satisfaction.Thank you for being our guest and hope you will return to the Hilton Clearwater Beach, as we welcome you back, as all of our guests who have visited with us.

Sincerely,
Andrea Trimmer
Executive Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 3, 2014

I am so disappointed that we wasted a day of vacation and $250 on this place. I booked through expedia and because of a change in schedule we had to move our reservation up a day. We had paid for an ocean view room but we were given a street view room when we arrived. When I called to request the proper room we were told that our ocean view room was available. I am still not sure why our room was open and we were not given the room we paid for to begin with. Our room smelled AWFUL so we left the patio door open while we went to dinner. When we returned it still smelled terrible. There was mold on our ceiling, a red blood looking stain on our bed skirt, and the chair was filthy. I took photos of all of it and plan to send it to corporate. Completely disgusting and unacceptable for this level of a hotel. The ONLY good thing going for this hotel was the location.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChasDawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tripper059, Executive Assistant at Hilton Clearwater Beach, responded to this review, July 8, 2014
Sorry to hear your stay was disappointing. Our apologies we did not meet your expectations. Please allow me to assist. I am requesting the date of stay and room numberto further look into your issues. I thank you for being our guest and look forward to hearing from you.

Sincerely,
Andrea Trimmer
Executive Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Iowa City, Iowa
Level 4 Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 3, 2014

The hotel was clean and very comfortable but could use some updating. Food was overpriced and a little cafe across the street had much better food for a much more reasonable price. The staff are very customer oriented and helpful. The beach is beautiful and clean. Ask for a Gulf view room. Walking distance to many restaurants and Pier 60 which is fun at sunset.

Room Tip: Ask for Gulf view
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sheila H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tripper059, Executive Assistant at Hilton Clearwater Beach, responded to this review, July 7, 2014
Thank you for your review and sharing your experience at the Hilton Clearwater Beach. We do appreciate your feedback and guest comments are always shared with staff. Looking forward to having you back with us again.

Sincerely,
Andrea Trimmer
Executive Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Clearwater Beach

Property: Hilton Clearwater Beach
Address: 400 Mandalay Ave, Clearwater, FL 33767-2011
Phone Number:
Location: United States > Florida > Clearwater
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Clearwater
#13 On the Beach Hotel in Clearwater
#15 Business Hotel in Clearwater
#29 Family Hotel in Clearwater
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hilton Clearwater Beach 3.5*
Number of rooms: 416
Official Description (provided by the hotel):
Spread across 10 acres of sandy white beach, surrounded by blue skies and the beautiful Gulf of Mexico. ... more   less 
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Also Known As:
Hilton Clearwater Beach Hotel Clearwater
Clearwater Hilton
Hilton Beach Resort Clearwater

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