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“Wonderful” 5 of 5 bubbles
Review of Sheraton Sand Key Resort

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Sheraton Sand Key Resort
Ranked #10 of 95 Hotels in Clearwater
Certificate of Excellence
State College, Pennsylvania
Level Contributor
81 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Wonderful”
5 of 5 bubbles Reviewed November 5, 2013

We had a great time at this resort. Big clean rooms. The staff was so nice and helpful. Great location close to shopping. They have a small store if you need lotion or even band aids and a shop with clothes. Large pool and beach bar. If you love to walk this is a great place for that. The best part of this resort is the BIG white sand beach. LOVE IT!! We will go back to this Sheraton.

Room Tip: One side is not the sunny side pretty palm trees and tennis courts half of beach. Other side is sunn...
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Emmaling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review, November 11, 2013
I appreciate your comments and am pleased that you enjoyed your time spent with us. I myself love walking the beach; here in the Clearwater area we are known for our exceptional beaches. Everyday you can find a different treasure along the shore line and the peace and quite can be very therapeutic. Our associates are efficient and caring and genuinely enjoy being helpful. We would be delighted to have you back for another stay.
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2,381 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (565)
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English first
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 5, 2013

For starters, i do not expect 5 diamond hotels, but I absolutely do not tolerate unclean hotels. This hotel was extremely clean and very nice. While it does not have the luxury touched like marble floors etc, it is a very nice hotel overall and the staff was likely the nicest that I have encountered at a hotel. It is right on the beach and a couple hundred years from the water, but the beach is beautiful. I was there for a convention and the reception halls and ammenities fro the group were all very nice as well. They set up tents on the beach for our group and we did have a reception out there the one night that was fun. Who does not like a beach party. If you are looking for a very nice, clean hotel, right on a beautiful beach, this is a great place to stay. I strongly recommend it.

  • Stayed November 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bustraveler222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review, November 11, 2013
It was a pleasure to note how much you have enjoyed the events held with us. It is lovely having dinner on the beach accompanied by a beautiful sunset and an efficient staff to serve you. We are proud of our associates; it pleases them to assist you, our guest, in enjoying your stay. We would like to take this opportunity to thank you and would be pleased to have your continued support.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 3, 2013

I can't say enough about the Island Grille at the Sheraton Sand Key. My family and I have been going to the Island Grille for the past 15 years. The staff and hostess are excellent, friendly, helpful, and always ready to accomadate.. The food is fantastic, fresh, abundant, and healthy. Best of all the price is right.
The advertising for the Island Grille could be better, unless you know where it is you might miss out. It would be nice, if the hotel had signs out to let everyone know where it is. The hours need to be extended, closing on the weekend at 5PM is a loss for everyone. The Hotel Public Relations Director would be a hero to advertise to the community and hotel guests about THE ISLAND GRILLE. They should offer a daily early bird dinner special.
My family and I love THE ISLAND GRILLE we just want everyone to enjoy it like we do.

  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jerseygirl07738
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review, November 6, 2013
The Island Grille associates are very special people. They are truly warm, friendly, caring and efficient. Our Executive Chef John Harris ensures that only the freshest products are used and that the items offered are healthy and creative. It has a very sunny atmosphere and the outside seating option is perfect for this kind of weather. I will share your comments with the appropriate people. Thank you!
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Elvaston, IL
Level Contributor
2 reviews
5 of 5 bubbles Reviewed November 3, 2013

This review may be a little long, because there is so much to rave about! My husband and I planned to take our 3 kiddos to Disneyworld for 5 days, then to Sand Key Resort for 3 days/2nights to unwind before heading home. Instead, our kids all got very sick and ended up in the hospital. We spent less than 2 hours in Disney because of illness and were massively disappointed. The first night we were scheduled to be at Sand Key, we were still in the hospital but the manager was SO kind and refunded our entire stay from the first night immediately (it took 2 months of fighting with Disney to get them to do the same thing)! We finally arrived for the evening of what was supposed to be our 2nd night and it was AMAZING! Chocolate covered strawberries in our room, an amazing view and some of the most amazing staff ever. We planned to explore restaurants in the area, but because it was so late we tried the one in the hotel & were so impressed! My son dropped & broke his smoothie glass on the floor & I've never seen such quick and efficient clean up and quick replacement of the drink. He was embarrassed but everyone acted like it was as casual and normal as taking a plate from the table. Breakfast buffet was well suited for parents and children alike. The beach was amazing, the view at night on the beach is even more stellar; the pool area was always neat and tidy, and the rooms were clean and fresh. You cannot go wrong with this hotel...we will 100% be back again and next time the majority of our vacation will be at Sand Key with only a day or two at Disney! **If you stay here, you MUST do the dolphin tours!**

  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TaraLynn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review, November 11, 2013
I truly was pleased that we were able to make life a little less stressful after an unfortunate start to your vacation. I am sure it was just what the doctor would have suggested for your children…rest and relaxation. It sounds as if you both were ready to enjoy the same. I do hope everyone is back to good health. We do have amazing associates who truly care, and I am sure they were genuinely pleased to help rescue some of your vacation. This location is very tropical; just what you would expect being on an island is like. Many of our guests do make this their home base as Disney is only a two hour drive and there really are many activities to keep the children busy in the area. You can split up your days with a day of rest and a day of activity. We are looking forward to your return visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hornsea, United Kingdom
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed November 2, 2013

We stayed here for 5 nights, and I am so impressed by the customer service my husband and I witnessed and received. Every member of staff was cheery and helpful, the rooms were clean, comfortable and recently refurbished. The beds were comfy and the views from the room were great.
The pool area was good, not a massive pool, but plenty of sun beds and a great pool bar and cafe with plenty of choice.
We had one issue during our stay which was no fault of the hotels, but they went out of their way to help and make sure our holiday wasn't spoiled. Seriously, other hotels should learn a lesson from the Sheraton Sandkey.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rachel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review, November 6, 2013
That is one of the highest compliments we could receive. Our associates try to anticipate your needs and truly enjoy assisting in filling them. They understand the importance of making you feel special and that you belong and they are genuine when doing so. I am so pleased we could help with your issue and that your holiday was not spoiled. We were pleased you enjoyed our Food and Beverage venues and that you were comfortable. We hope for all the above reasons you will plan a return visit in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed November 2, 2013

The most outstanding part of this hotel are the people who provide the service to the visitors. There was not one person who was not friendly or helpful from the front desk staff to the cleaning personnel. We let the hotel know through our booking reservation that it was our anniversary and we were pleasantly surprised to find a bottle of cold wine with two chilled glasses in our room when we arrived. The beach is beautiful and the fitness facilities are top notch. The hotel was relatively quiet as well. We would definitely stay here again!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RJS99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review, November 6, 2013
Our associates are the heart of the hotel. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I will share your comments with them. We are so pleased that your visit was a success. We willl look forward your return visit and hope that there will be many more to follow
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Latham, New York
2 reviews
5 of 5 bubbles Reviewed October 30, 2013 credit card Amex Card Member Review

My Wife and I passed 5 days in this Hotel in front of the beach, wich is one of the best beaches in the world , Clearwater beach.
The service is execellent, all the staff is friendly, is clean.
So I highly recommend this place to have fun.

Stayed September 2013, traveled as a couple
Helpful?
Thank Leonard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review, November 4, 2013
It is always pleasant to hear that our guests enjoyed their stay. We do have 10 beautiful acres of Island beach and you were here the perfect time of the year for enjoying being outside. Our associates are commitment to providing you with the service levels and recognition you deserve and expect. There are lots of activities to keep you busy with Clearwater just being over the bridge. We thank you for any recommendations and will look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Sand Key Resort

Property: Sheraton Sand Key Resort
Address: 1160 Gulf Boulevard, Clearwater, FL 33767-2703
Phone Number:
Location: United States > Florida > Clearwater
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Clearwater
#4 Luxury Hotel in Clearwater
#5 On the Beach Hotel in Clearwater
#12 Business Hotel in Clearwater
#16 Family Hotel in Clearwater
#16 Romantic Hotel in Clearwater
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Sand Key Resort 4*
Number of rooms: 375
Official Description (provided by the hotel):
White sand beaches and the azure waters of the Gulf of Mexico greet you at the Sheraton Sand Key Resort, set on Clearwater Beach and surrounded by gorgeous views. ... more   less 
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Also Known As:
Sheraton Sand Key Hotel Clearwater
Sheraton Clearwater
Clearwater Sheraton

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