This is info how out holiday was in Sept 12 at Pelican Point Hotel.
We parked our car nearby front desk and after 3 day vacation we discovered that someone robbed our car trunk. All items were missing. We were shocked about management respond. Specially manager Melanie and owner Wolfgang. They played hide and seek game. We ask some refund for this accident. They promised all time some complimentary nights(we stay 5 night, third time at this hotel ) and etc but when our departure day arrived manager Melanie and owner Wolfgang were hide somewhere.Ofcourse we dont got any compensation. According to police report and words of police officer this wasn't first time and he was sure that employees of hotel was involved with this robbery.
And our vacation start with big cockroach which was no 314 room. Bug's were everywhere: kitchen, bed, bathroom. Explenation was"this is Florida and it normal" HELLO????
Visitors from Europe.
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- Also Known As:
- Pelican Pointe Clearwater
- Hotel Pelican Pointe