Food is good but not as great as I remembered but still worth going (but maybe not this location). From the moment we walked in the door the host stand was chaotic. They didn’t know where to direct people and they were goofing off. I understand that when you’re in High School and this is a job that your parents probably made you take, you probably don’t take it seriously. Which is fine whatever but when you are spending a lot of money to have an experience at these types of Japanese Steakhouse’s you don’t want the Host and Hostess running around like little children. At one point they were having a rubber band fight from the host stand to the kitchen. They were shooting rubber bands all over, outside, up at the host stand, down the stairs to the kitchen etc. Our table was the right in-between the host stand and the kitchen so we were the middle of this chaos. I was looking around for a manager as they were getting out of control (mind you I'm 27 and I know how to have fun but this wasn't the right setting). So, I looked around and there was the manager right behind me saying to one of the Hostess “oh I think I should get a hair cut”. Really, really, you think you should “get a hair cut”. He didn’t come around to any of the tables nor did he care that his staff was out of control. I bet the owner has no clue how the restaurant is being managed. Those actions actually make me not want to go back when the manager and staff don’t take pride in what they are doing. BTW I was a host and a waitress for many years so I know!
The other thing is our waitress was taking for ever to bring us drinks, salad and soup. It took 2 hours from the time we sat down from the time we got our check. I know that when you go to these types of places it should be expected to be long because you are in enjoying the atmosphere, culture and food but seriously she was not on top of it last night. Also, it is a little hard to enjoy the atmosphere when you have multiple staff members running around screaming “hehe, stop it” from a rubber band fight.
Over all I would not go to this location again.
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