We were driving around the Beach Walk of Clearwater - early for our dinner reservation at a nearby restaurant. We decided to try the bar in the Hyatt and check out the hotel generally. We found our way to what seemed to be the bar area. At a "welcoming" desk there were several young people chatting to each other. When we stopped in front of them we were asked if we could be helped!!! We said we were just there for a drink and we were waved casually to a table for four people near by and told that someone would come to serve us. The area was very open with seating too low to see out the windows to the Gulf - which is what we were hoping for - and there was no lounge-type seating, just hard chairs at normal height tables. The floors were all tiled and the whole atmosphere was cold, exposed and uncomfortable. I understand that the hotel management may have to deal with sand coming into the hotel but in a bar one wants to feel relaxed and cosy. There was only one other table occupied by a group of about 6 people.
After a while I decided to look for the washrooms, but was surprised, on returning, to find no-one had been to our table to serve us. I went up to the bar where two staff members were chatting - no other guests were around - and said we wanted to order drinks. They seemed surprised.
We checked out the outdoor area, which would have been a much more pleasant place to enjoy a cocktail but found that it had been reserved for a wedding party.
The hotel seems to be providing lots of employment to the youth of the area - but please invest in some training for them. This is not what we expect from a luxury-class hotel.
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- Also Known As:
- Hyatt Regency Clearwater Beach Hotel Clearwater
- Hyatt Regency Clearwater Beach Resort And Spa