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“"You Get What You Pay For!!!!!"”

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Comfort Inn & Suites Chipley
Ranked #3 of 4 Hotels in Chipley
Port Wentworth, Georgia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“"You Get What You Pay For!!!!!"”
Reviewed June 4, 2012

My husband and I went to this hotel this past weekend for a friends wedding in Chipley and I regret almost every moment of it. The sheets and bed skirts were filthy. When we told the front desk clerk upon checking out, she (the older black woman) acted as if she was appalled. We arrived late Friday night and the receptionist (the young black lady) that was checking us in was very sweet. It was her first night on the job by herself therefore she was not fully knowledgable on how to take care of certain things like switching my husband and I's double beds room to a king size bed room. When we 1st walked into the room the smell was over-taking. The smell was undescribable. I had to constantly spray my Febreze. I had to go to Walmart to get sheets to sleep on and rags and towels to use to wash because I was uncomfortable using their's. When I walked by a room that housekeeping was cleaning, they only changed the sheets and left the top comforter and the 2nd cover from the previous customers on the bed. I was really uncomfortable staying there but it was the best hotel that Chipley had to offer and we promised our friends that we would come to their wedding. If I was to give a word of advice it would be to staty in Panama City and not Chipley.

Room Tip: I stayed in room 104 which was terrible.
See more room tips
  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mrs_Clarke32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akhil B, Guest Relations Manager at Comfort Inn & Suites Chipley, responded to this review, September 14, 2014
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Amber Riley
Guest Relations / Front Desk Clerk
Comfort Inn and Suites, Chipley
850-415-1111
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

85 reviews from our community

Traveler rating
    18
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    25
    12
    5
See reviews for
36
21
5
13
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Athens, Georgia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 27, 2012

I've stayed here before because I like the Comfort Inn name and the rooms, price and service have never disappointed me. Also, I come to Chipley every year for a family reunion and several of my family members stay here. However, this particular time, I had a very difficult time getting cell phone service even though I have a phone from a national carrier (AT&T). I asked the front desk clerk if she knew of anyone else having trouble getting a signal. She told me that AT&T did not have a tower in Chipley. She made several recommendations: I could go up to the 3rd floor to see if I could get a better signal, I could go out by the street or drive around to try to get a signal. This was a little frustrating but I was impressed that she did try to help and was very polite.

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akhil B, Guest Relations Manager at Comfort Inn & Suites Chipley, responded to this review, September 14, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,
Amber Riley
Guest Relations / Front Desk Clerk
Comfort Inn and Suites, Chipley
850-415-1111

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, Texas
Level Contributor
71 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed April 29, 2012

This property is well maintained as Comfort Inns uttsually are. The night shift was very helpfull
in getting a room on the 1st floor near the desk and eating area. The rooms were very clean and the breakfast was good as was the room price.
If you are heading east or west on I-10 and it is dark be watchfull or you will miss the exit and go about two miles and make a U turn.

Room Tip: Really does not make a difference
See more room tips
  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vswaugh1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akhil B, Guest Relations Manager at Comfort Inn & Suites Chipley, responded to this review, September 14, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,
Amber Riley
Guest Relations / Front Desk Clerk
Comfort Inn and Suites, Chipley
850-415-1111

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cedar City, Utah
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 9, 2012

Good hotel for the money and comfortable, clean. Will stay again if in the area.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Conniesue55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akhil B, Guest Relations Manager at Comfort Inn & Suites Chipley, responded to this review, September 14, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,
Amber Riley
Guest Relations / Front Desk Clerk
Comfort Inn and Suites, Chipley
850-415-1111

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 10, 2012

This is a hotel that I stayed at frequently over the last few years. The last few stays have convinced me to search for other accomodations along this route. The wireless which was adequate in the past, is now so slow as to be unusable (forget VPN-can't stay connected). The breakfast was always suspect, as continental breakfasts usually are, but even that has declined in quality and variety. The desk staff is more interested in watching tv on the computer than assisting. Maybe that explains why there is no bandwidth.... At any rate, there are better alternatives 20 miles east.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ramseyg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akhil B, Guest Relations Manager at Comfort Inn & Suites Chipley, responded to this review, September 14, 2014
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Amber Riley
Guest Relations / Front Desk Clerk
Comfort Inn and Suites, Chipley
850-415-1111
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
72 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed January 5, 2012

Just off the I-10 and there are few fast-food restaurants nearby. Okay for a quick stop-over. Do not expect the ambience of a typical Comfort Inn because the hotel is a bit older. Our room was large and bed was comfortable. However, we were put off by the food crumbs and rubbish on the sofa mattress and under the sofa itself. Breakfast was standard with free parking and wifi.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank luv2trav3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akhil B, Guest Relations Manager at Comfort Inn & Suites Chipley, responded to this review, September 14, 2014
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Amber Riley
Guest Relations / Front Desk Clerk
Comfort Inn and Suites, Chipley
850-415-1111
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arkansas
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 23, 2011

We had two king rooms. The room smelled good when we walked in, bathroom was clean. The beds were Serta pillow top and very comfortable. We were right next to an elevator-didn't even hear it. Breakfast- waffles, scrambled and boiled eggs, and the usual cereals, pastries, yoghurt, etc.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kaki5591
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akhil B, Guest Relations Manager at Comfort Inn & Suites Chipley, responded to this review, September 14, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,
Amber Riley
Guest Relations / Front Desk Clerk
Comfort Inn and Suites, Chipley
850-415-1111

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Chipley

Property: Comfort Inn & Suites Chipley
Address: 1140 Motel Dr, Chipley, FL 32428-6387
Phone Number:
Location: United States > Florida > Florida Panhandle > Chipley
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Chipley
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites Chipley 2*
Number of rooms: 54
Reservation Options:
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Also Known As:
Comfort Inn Chipley
Chipley Comfort Inn

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