First of all I should begin by saying I like many others booked on Hotwire.com at a rate of 30$ per night. I have never booked a hotel through Hotwire before, and most likely never will again. I have stayed in many hotels ranging from 1-4+ stars and know what level of quality to expect.
Exterior of Hotel/First arrival:
This was the first red flag. The hotel was an old Holiday Inn, the Days Hotel sign was a temporary tarp dangled over the old one. The property was showing signs of disrepair and ongoing construction that seems to have been going on for a while. The landscaping was decent but the abandoned hotel next door took away anything nice.
Nice marble, looking like it was just installed and fairly friendly staff. Restaurant closed, and has been for a while. Concierge desk was actually a guy pushing timeshare tours for cheap Disney Tickets. We were told that the pool was heated but since it rained the other day it was cooler than normal..more on that to follow.
The room partially had been redone nicely with nice new wood/marble and a large flat panel TV. Unfortunately cleanliness was below par with the carpet being unvacuumed from the last guest. and the bathroom tub looked dingy and around 25 years old. The plumbing was bad also, our sink and tub took forever to drain. The main door was also not closing properly and would stick. The Key access was also a problem...it took many tries to get into the room.
We like to swim so we decided to walk over to the pool and found only 2 kids swimming in it. I checked the temperature with my foot and it felt around 70 degrees. I am going to assume that the pool heater wasn't working because a little bit of rain won't make it drop like that.
The hotel was in a run down area of Kissimmee, and a few properties around the area were abandoned and had unwelcome people hanging around making security a real problem. The hotel also had rodent traps around the stairwells and near entries. This made us call Hotwire and leave the hotel.
We called Hotwire, and they did move us to another Hotel in a different area. I was not upset with the Days Hotel because it was only 30$ per night...but Hotwire shouln't be calling this a 3 star hotel. Maybe a 1.5 or at the most a 2 star. It even lists Days Inn under 2 star. I will never return to that Hotel nor use Hotwire again.
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- Also Known As:
- Baymont Inn And Suites Celebration Hotel Celebration
- Baymont Inn Kissimmee
- Baymont Inn Celebration
- Holiday Inn Maingate West