This hotel was my favorite in the past when I stayed here for work as the staff was super friendly, there was free continental breakfast, and the room service was great. Unfortunately, I took my wife and daughter on vacation here and the management has changed the place. They now charge $7 for continental breakfast and still charge you a $15 per day resort fee. My wife ordered room service and it took 1 1/2 hours to get after several problems. She ordered lunch at 1:30pmET, did not get it, ordered it again at 2pm ET, and finally got the food to her room at 3:00pm ET. The food was cold and the staff woke up our sleeping daughter from a nap. Again, I used to love this place but will definitely be finding a new resort to stay at next time for work - too bad! IT IS MORE OF A HOTEL FEELING THAN RESORT:(
- Official Description (provided by the hotel):
- Luxury & Location fuse together at Melia Orlando ALL-Suite Hotel, a Walt Disney World Good Neighbor(R) Hotel. The hotel is an oasis located in one of Forbes Magazine's Top Ten "Prettiest Neighborhoods" while being close to the magic of Orlando. Melia Orlando Hotel at Celebration is a luxury all-suite hotel featuring 240 spacious one and two-bedroom suites, complete with sleek designer kitchens, beds with Egyptian cotton linens, LCD flat screen TVs, and balconies overlooking our vanishing-edge pool or Florida landscape. The property is centrally located in the award-winning village of Celebration and minutes from the gates of the Walt Disney World(R) theme parks. With transportation to Celebration Town Center and all major area theme parks, location is as extraordinary as the personalized service and suites. ... more less
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- Also Known As:
- Mona Lisa Suite Celebration
- Hotel Mona Lisa Suite