Once we had decided that Mystic Dunes Resort & Golf Club was where we wanted to stay, my husband had called to make reservations. He wanted to find out if they offered discounted tickets to area attractions. The person he spoke with, said that they did, but he would need to attend a sales presentation. My husband knew that I wouldn't want to go to the presentation so he had said to her that he would be the only one attending the presentation and she said, that would be fine. Once we had checked in, we had gone over to the concierge's desk. In other words, their sales desk. My husband had asked to speak with the woman he had spoken with on the phone regarding discounted theme park tickets that we were interested in. She had come out at one point and when my husband was mirroring back to her what she had agreed upon in regards to my husband being the only one that would be going to the presentation, she acted as though she didn't remember having that conversation with him! Really! She started backtracking and saying, Oh no. Both you and your wife have to attend the presentation, I was pissed and initially I didn't want to go, but I knew that if I didn't, we wouldn't get the discounted theme park tickets which when my husband did the math we would be saving over $200.00. When we made reservations for the presentation they offer to have someone pick you up the next day at your unit. We declined because we wanted to have some control over how long we were willing to stay. If you chose to have someone from the resort pick you up they can keep you there even longer than you want to be. So the following morning, we went over to the building where you check in for the conference and they paired us off with this older guy and he takes us over to the breakfast buffet that is free for tourists that chose to go to the sales presentation. This guy was going on about how great the breakfast buffet was, but we didn't think it was anything special! You would think that being Florida the orange juice would be really good, but my husband said to me, "I don't know what that is, but it isn't orange juice. Instead it was this watered down crap. Our son didn't like it either! If this guy could have wrapped everything up within an hour we would have been fine with that, but 2 1/2 hours later we were finally leaving the resort to begin our vacation. Ridiculous! These sales reps. will waste as much of your vacation time as you allow them to. They don't care! Despite the fact, that I was complaining to him about how we had just arrived the day before and we wanted to start our vacation. It didn't matter to him. He could have cared less! I think their logic in thinking is that if they can wear you down both physically and mentally that you will eventually cave. It didn't work with us! With the sales rep. that we had, at times he would say, "Oh this will be quick. I'll have you out of here in no time." This guy didn't know the meaning of quick! We didn't like the fact that he was lying to us. Every time we thought that we would be leaving, it was one more thing. At one point during the presentation, he lead us to this room to watch a movie about people's testimonials. For all we know these people could have been paid actors! We ended up walking out at one point because we felt enough of our time had been wasted and we had had it! So when we thought O.K. now we'll finally be leaving, the sales rep. sends over this guy with a clipboard who proceeds to start asking us questions from his questionaire so my husband says to him, "We have been here long enough and if we don't get the discounted theme park tickets how would you like it if I went on the internet and slammed this resort?" Needless to say, we got the discounted tickets and were finally leaving the resort around 11:30a.m. We had been at the sales presentation since 9:00 a.m. Never again! If we hadn't saved over $200.00 on the discounted tickets it wouldn't have been worth it! If Mystic Dunes Resort & Golf Club were to offer discounted theme park tickets with no strings attached, that would be one thing, but they don't! On a positive note, when we first came into the unit we were staying in, we were surprized at how nice it was. Granted the furniture was a bit outdated, but, it was more important to us that it was pretty clean. It had a full kitchen with a refrigerator, stove, coffee maker and they had left complimentary coffee packets and sugar packets that we thought was a nice touch. The unit also had a stackable washer and dryer which is nice to be able to use when your on vacation with a complimentary laundry packet. Our unit had one bedroom with a jacuzzi tub and a nice shower with glass doors in the bathroom. There was also, a pull out sofa in the living room where our son slept which the mattress was kind of lousy so our son didn't get as good a night's rest as he could have. The restaurant at the resort had pretty good food and you could either eat inside or out on the patio which overlooks the golf course which was nice.
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- Also Known As:
- Mystic Dunes Resort & Golf Club Hotel Celebration
- Mystic Dunes Resort And Golf Club
- Mystic Dunes Hotel
- Mystic Dunes Golf Resort
- Wyndham Palms Resort
- Mystic Dunes Orlando