My husband, sister and brother-in-law recently stayed at the Old Fenimore in condo 8C. We booked online and had never seen or heard of the place. We were very pleasantly surprised how wonderful it was. Probably the most beautiful view from our deck we have had. The birds were amazing. The condo was very cheerful and nice. We would love to recommend it to anyone and would love to return to the same condo, It would have been one of our best stays ever if it had not been marred by Bob Cooper in the office on our checkout. The day we checked in my sister and I walked down to the dock that we could see from our room. It had a very nice little white sandy beach. Three children around 10 to 12 came down to the beach and were standing by us. They had an adult with them that was standing on the dock. They were very nice and respectful. We had our backs turned to the boy when we heard him screaming. He had walked two feet off the white sand and in a couple seconds was up to his chest in mud. He was terrified as he should have been. My sister and I ran and pulled him out of the mud. If we or the adult with him had not been there he would not have been able to get out. When we went to check out the next morning we told Bob Cooper how wonderful the place was and that we would like to return. We started to tell him about what had happened and our concern that there were no warning signs on the dock or when you check in maybe the office could tell people to stay on the sand. It could have happened to anyone that had not been around quicksand or mud like that. We were very friendly just relaying our experience. Bob immediately became very angry and defensive and said "What do you want me to do. Fence the entire area in?" He then started venting about children not being watched which was untrue . The boy was not in any way at fault. I told him we were shocked at his reaction and unconcern at all for the safety of guests. He said he only cared about kids not being watched.
Obviously he does not like children and could have cared less if something had happened to the boy. He then told us to get out and leave. We in no way deserved his actions or response. I work in the event business with hundreds of hotels and vendors and have never met someone that is dealing with clients that was so rude. If I had a condominium I would never want this person representing it. From reading the other reviews others have had the same problems with Bob. This is a beautiful place and we would love to return but would hesitate if Bob is still there. All that he would have had to have done is show concern and say that is a good idea to put up a sign. Thank you for alerting us. Not throw your guests out for relaying to you a situation that could have had a bad ending. Sad now we will not first remember our stay for its beauty but the offensive office help.
- Also Known As:
- Old Fenimore Mill Condos Hotel Cedar Key