Great experience !!!! Great service. I would highly recommend. Everything was seamless and a... read more
Great experience !!!! Great service. I would highly recommend. Everything was seamless and a... read more
Very professional and super friendly, boat and equipment was excellent and we had a fabulous day... read more
Cape Coral Boat Rentals may have better reviews than the other rental companies in the area, however, DON'T BE FOOLED. They may come across as laid back, but that's how they screw you. "Yeah, just kind of go out wherever you want, stay between the red and green signs and you'll be fine" is what they'll tell you. When you get back 4 hours early from an unsuccessful voyage (you can't dock anywhere or anchor off a beach), you get bent over for fuel AND you get dinged for a 'bent' propeller for $200 (which looked the exact same as when we inspected it before we took it out) - basically, if you are from out of state and have never boated before, you'll get screwed for anything they can pin on you. Go somewhere else, seriously. 3 hours = almost $700 of getting screwed, watch out!
We are very sorry that you did not have a good experience. We want our customers to have a safe and enjoyable experience. That is why we go to great lengths to educate our customers, to ensure that they feel comfortable with the rules of navigation on the waterways and operating the boat before they leave the dock....pointing out many areas of interest, which include places to dock and beaches to anchor at. We can only hope, that if after providing all of this information, the customer would speak up if they still were uncomfortable about taking a boat out into an unfamiliar area. We would rather lose the rental, than put somebody at risk.
It is made fully aware at the time of rental the customer is responsible for the gas (rented with a full tank), we can not control gas prices.
It is made fully aware at the time of rental that the customer is responsible for any damages to the boat or engine. We only ask, that the boat come back in the same condition as it was when it went out. We understand, that sometimes, things do happen, but those who are at fault should be responsible for the cost to repair.
We are not out to screw anyone.
Unfortunately, it is our experience that people who damage property very rarely like to admit fault and often seek to strike out against the company that holds them accountable by blaming the company by way of negative reviews.
We have rented more than once from The Boat House and we will be back again. Top grade equipment (all in working order) and wonderful service. We have rented from 5 or 6 different businesses in the years that we have been in SW Florida (Cape Coral). We have been disappointed in the past because of the condition in the boats. They may say that they have GPS, depth indicator, etc. -- but do they really? If it doesn't work - it doesn't exist. The boats at The Boat House are like new. The location makes easy in and out and in a few minutes you are out on the river and heading to your destination. Service is top notch. It is obvious to us that the owner knows how to run a business and truly values your business. If looking for a boat rental - look no further!!
I found Cape Coral Boat Rentals on TripAdvisor. Based on their positive reviews, I reached out. I am very happy with the boat rental experience. They were professional, responsive and easy to work with. I would definitely rent from them again.
If you plan on docking your boat at your rental house, read on. We rented a house about 1.5 miles from the marina, but it took about 40 minutes to get to the open waters . In hindsight, I should have docked the boat at the marina and drove there each day. By the time we went through the inter-coastal and locks it took about 40 minutes.
Great time...
Jennifer and Jen were great to work with... Boat was a blast...we even had a school of 7-8 dolphins ride our wake for 3 minutes... we will be back!
Well maintained boats and very accommodating service. John (the owner) goes out of way to make sure you're happy. He thoroughly goes through the boat operation and local boating regulations. A great way to see the beauty that the Southwest Florida coast has to offer. We saw countless dolphins and caught anything from pompano and snook to sea trout and snapper while fishing. My son even hooked a sting ray!
We can recommend them for renting a boat. We had a great day today. The boat was ready on time. We were well informed about places "to go or to see". No hidden fees the price published is all in, except gas of course.
Thank you very much for you input on the experience you had with renting a boat from us. We are happy to hear that you experience was a positive one. Hope to have you come again.