I stopped in tonight for the first time after reading the rave reviews. Sadly, I was very disappointed. Walking in, it's unclear whether to seat yourself or wait to be seated, which was confusing and set the tone for the rest of the night. We finally approached a waitress and were seated and waited on by her. We explained that this was our first time visiting. Her response? "Oh. Ok."
We felt the menu was not very explanatory, and asked for recommendations. It seemed the waitress did not want to help us choose; she wasn't sure what kind of fish was served, she did not explain the "Tacu Tacu" I had read so much about in the reviews, or clarify any of the flavors of the dishes, even when asked.
We ordered an appetizer of avocado stuffed with chicken which turned out to be an interesting chicken salad. My mother had the grilled fish which was finally identified as grouper. She said it was good, but not great. I ordered the sauteed beef and onion dish with fried black beans and rice. I'm not sure what this dish was supposed to taste like: the fried rice and beans were very crispy and dry, what I consider burnt, but that may have been intentional. The beef was a little dry, but had good flavor.
The waitress checked on us twice, but left us with our entrees for over an hour. We waited over 20 minutes for a check before I finally set my credit card on the table. Another server told our waitress we were waiting, and she continued typing at the laptop by the door for another 5 minutes before bringing us a check.
I'm not sure if I will try again or not. Everything I've heard about this restaurant says it's great, good food and good service, but I didn't experience that tonight. Maybe it's worth another chance, but it's too soon to tell.