To the General Manager, Eric Ashton
I have stayed at other 4* resorts. Traveled around the world. I have never felt as stubbed as I do now.
After several attempts to reach Jenean by phone, left messages. She never returned my call.
So, I visited the hotel on my lunch break today. I am trying to redeem a travel voucher. The front receptionist was helpful. She phoned Jenean from the desk. No surprise she didn't answer... She offered to take a message back to her. Not very far away, she returned momentarily and said Jenean would call me today. Hmmm too busy to step away from the desk and see me...Never happened. Still waiting for the call.
She has my number, I have left it with her several times.More
- Free Wifi
- Free Parking