I was extremely impressed by the service and facilities at this hotel/resort. The thing that stood out to me the most was the customer service. There is no question here that everyone is dedicated to making sure you have a great vacation, from the bellman who greets you at the door (and each time you come and go) to the housekeeping and hotel staff, everyone is friendly, caring, and goes out of their way to make sure you have everything you need. The pool area is fabulous. The free bicycle loans are a great little perk and it was awesome to ride to the little butterfly refuge that is close by. We really liked the breakfast menu where healthy choices were the norm not just the exception and each prepared perfectly.
There were only a couple of things I would have improved. The service in the restaurant was friendly but very slow, like they were always short handed. And a couple of times our orders weren't quite right. They probably need a little more staffing and training in the restaurant. Second the water taxi that is supposed to be available to take you to Ft Myers beach was "out of commission" and that was hugely disappointing. You might want to check before you reserve because that is a big perk to give up.
The other thing I would warn you about is that I found this hotel when I was doing a search for Sanibel Island and not being familiar enough with this part of Florida and looking on the map it seemed reasonable, however this isn't really near Sanibel. It's a hike. But really, you just don't really need Sanibel when you are at this resort, with the water taxi working you have everything you need.
- Official Description (provided by the hotel):
- The Westin Cape Coral Resort at Marina Villageoffers you all the amenities of Tarpon Point Marina including four star waterfront views, plus resort luxuries such as room service, housekeeping and concierge services. Experience flawless service in our sleek tower of guest rooms and suites with sweeping views of the Caloosahatchee River, San Carlos Bay and Gulf of Mexico. Our traditional rooms and our 1, 2 and 3-bedroom suites range from 445 square feet to 2,195 square feet, with grand rooms, master suites, guest suites, and dining terraces. ... more less
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- Also Known As:
- The Resort At Marinavillage Hotel Cape Coral