We got to the Radisson a little early and the wonderful lady at the front desk gave us some free drink coupons. We left our luggage in the car and went over to the pool bar. What a WONDERFUL place to hang out. The bar tenders were so friendly and our whole afternoon was perfect. The rooms are nice and clean. We will definitely stay here again and again!
Stayed one night before a cruise. Could use some updating. The rooms "feature" beds that let you adjust the firmness but both were broken so I was stuck with a super soft bed while the other was super firm, depends on when it broke. We left a car in their cruise lot and took the shuttle to the Port which was very convenient. They were there soon after we departed the ship to pick us up. The pool area was nice, slide appeared to be out for repair though. Dinner at the restaurant was average. Front desk staff was VERY nice and helpful.
I stayed for 4 nights when I attended a conference on site. When I walked into the lobby I thought it looked clean and inviting. When I asked the desk attendant about complementary breakfast for my rate he stated that the rate did NOT include breakfast. The next morning when I met another attendee from my company he asked why I didn't have my complementary breakfast card and when I asked a different desk attendant I was immediaetely provided the card. My first impression when I walked to my room was that although the lobby was fresh and updated the building where my room was located looked a little old and outdated. When I entered the room I was pleasantly surprised with an updated comfortable room. The first day of maid service left me without a bathroom floor mat and down one towel. However maid service was great the balance of my stay. The proximity of the room to the conference center was very close and convenient. The conference center was very nice and comfortable. Unfortunately the food service personnel didn't understand that they needed to provide more than one pot of hot water for tea when there are hundreds of people attending a conference. There was almost never any hot water available for tea. Fortunately my room was close enough to walk back during breaks and run water through the coffee maker for hot water. The first morning the buffet breakfast was very good. The second morning the chef didn't show up and although the staff tried I couldn't even get a cup of tea much less food. Breakfast was good for the balance of the stay. The third morning I couldn't get any hot water for a shower. I had plenty of hot water at all other times. All in all it was a mixed bag of service and convenience. I felt that my stay could have been great but something about the way service was managed allowed breakdowns in the service that was provided. More or better training is definitely needed.
We were pleasantly surprised by the staff and hotel room at Radisson Resort. The staff was extremely nice and so helpful. The room was clean and our kids loved the pool! The food from the hotel restaurant was also delicious and the pool side service was a nice treat. The beds were not that comforable though... one was broken - the sleep number control did not work. The only other downfall is that the rooms need more towel racks/hooks for wet bathing suits and towels. Other than that, I would highly recommend this hotel.
Just want to say we have stayed here a few times in the past, all before going on a cruise out of Port Canaveral. This place is still a great place to stay at. The rooms are all very clean and neat, the pool is very very nice. The staff are friendly and very helpful. WE love staying there when we are in Cocoa Beach. They also have the park and ride so you can leave your car there while on the cruise. The Tiki Bar by the pool is great and Casey the bartender was very pleasant and fun.
There is a restaurant right at the Hotel, however there are a few more within walking distance.
Check in and check out were very easy. One person in our group left a bunch of clothes there, and when we got back from our cruise we went to see if they were still there. Well they had bagged everything up and had it in there lost and found so he got all of his stuff back. We thought for sure it would be gone, but they keep everything found in each room in separate bags just in case. It was great.