This is not the first time I've been disappointed visiting this restaurant, but I just love their fried chicken!!! Yes, their fried chicken and chicken livers are great but somehow, since they've relocated and expanded their space a while back and then added a few more items on their menu ... I feel that their ambition to be known for more may be tarnishing their image more so than helping it. What's wrong with being successful just selling buckets of their signature chicken or chicken livers?!
To add to their problem is the ownership, especially the lady owner who can't seem to handle negative comments passed on by your server when asked how you enjoyed your meal?! You may have to just literally swallow your pride along with your food if you've sampled more than a "magic portion" of one of their specials and didn't like it. The lady owner has had no problems approaching my table in the past to argue with me and my guests about our taste, arming herself with alleged compliments from an anonymous number of satisfied customers who would disagree with us then prematurely refuses to reimburse us, even if the thought of asking hadn't occurred to us.
Shame that such passion and pride for her establishment isn't based on listening to her customers' complaints in a positive manner to help improve the quality of their offerings and promote the health and goodwill of her business within the community she serves.
That having been said, it had been over six months since I dared to re-visit this restaurant. This time I was with my sister-in-law and her closest friend from Orlando who had never been at the restaurant's new location, all with the intention of ordering their "signature" fried chicken. I happened to glance at the specials chalk board on the way in and noticed that they had a batter-fried cod platter listed. Being a seafood lover, now more so as I've advanced in years, I sealed my own fate by deciding to order that instead. Both of my company stuck to their desire for fried chicken. Our visitor from Orlando ordered turnip greens as one of her sides. Knowing and accepting the fact that it usually takes a while for our meals to be ready, I took the initiative to order one of our favorite appetizers, their fried green tomatoes.
The fried green tomatoes promptly arrived at our table but to our disbelief were in no way, green tomatoes!!! They were red and over-ripe but seemed mildly soured somehow. We wondered if anyone with any cooking integrity could mistake the color green from red and ripe from unripe green tomatoes? Everyone at the table was aware of my previous experience with the lady owner. We all dropped our utensils within a fraction of a second of sampling a bite. The rest of the dish remained untouched. It would have been laughable if it hadn't been so bad.
When our server came to top off our drinks, check on us and tell us that our main entrees would be coming shortly, she asked how the fried green tomatoes were. With great reluctance we all admitted our disbelief and dissatisfaction with the appetizer. After apologizing, she then left for a short time, leaving everything on our table. Minutes later, she returned with our orders. Our friend from Orlando noticed that her turnip greens were cold but feared wanting to complain about it. I took the bold step to let our server know about it. At the very least, I felt they could just "nuke it" in a microwave. The server took it back and returned within minutes with the same side piping hot. The rest of their fried chicken meals were as expected ... delicious ... no complaints there. I wish I could say the same about their batter-fried cod special. Priced moderately high for the portion size, especially for lunch, I expected the flavor and quality to at least rival that of the signature batter-fried fish filets being served at another eatery about a block away from the restaurant. I was wrong. I received a single cod filet which resembled more of a steak cut that a filet cut. It was roughly four inches long, two and a half inches wide and almost as tall, coated in fried batter. I have no problem with bland as a little salt and pepper can easily solve that. Problem is the size of the "filet" created a steamed environment during the cooking process and therefore the batter coating ended up tasting more like an under-cooked crepe wrap. There was no crispness in the batter at all and where the batter touched the filet was a gooey residue which looked and tasted like paste. In order for me to at least salvage a meal from my dish, I scraped and separated the coating, eating only the plain steamed cod which I seasoned with salt and pepper along with my two sides, fried eggplant and coleslaw which by the way I have no complaints with. After our meal I chose not to chance another sad confrontation with the lady owner, I just decided to swallow my pride and say nothing about another one of her "specials."
Perhaps due to the intercession of our server or the fact that we had left more than ample evidence to prove our point about our dissatisfaction with their fried red over-ripe supposedly green tomatoes that we were served, we were not charged for the appetizer, but not without questioning our bill and asking for it to be removed before paying and leaving.