Food is very authentic and almost always good.
Service is a real problem however. Apathetic waitresses who have no clue about the menu and literally discourage you from coming in at times.
The buffet is a bargain, good food at one price for all.
However, got there half hour before it was over once and waitress said "we like to clean up 15 minutes before, so you won't have time to eat".
Another time we were 10 minutes early for dinner start and were forced to wait outside in the heat - surely not very customer friendly.
They need to work on lots of things, most of the time some cutlery is missing from the buffet line, the dishes are hilariously mis-spelled (English is the official language of India, so don't understand this) and never corrected.
Waitresses need training (they seem to have a lot of turn over, new ones every time we go) on what the dishes are - plus telling us "that's going to take a long time" when we order something at dinner is not exactly encouraging.
We go back because the food is really good, but it's expensive (except for the daily buffet, which is a bargain), paying extra for 1 and a half chapati is ridiculous, never had an Indian meal without chapatti and a little flour and water doesn't cost that much.
Needs work, lots of work, on customer service and friendliness --- hope they get this fixed eventually because the food is good and I'd hate to see them close.
Best Indian food in the county by far, but some real problems here aside from that.
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