Don't be fooled by the outside appearance of this restaurant: ground floor is reserved for "loud music" and bar scene; second floor for "special events" and third floor is where the restaurant is. Strange way to get to the third floor: outside & backdoor flights of steps (remind us of restaurants in Asia or former Eastern European countries) passing by several kitchens (?), then suddenly you're there and welcomed by the most pleasant person in charge of reservation; it was Valentine Day so the nice and cozy bar next door is a quiet refuge until you're invited to the most elegant dining room with table cloth and a long-stemmed red rose was presented to each lady in the group (classy act, indeed).
The menu was a bit in a small category: the food was excellent, service was most attentive and pleasant- we did not feel any rush or stressed-out staff on Valentine's evening and the restaurant was packed with a long waiting line. When the Gumbo Soup came out as a black bean kind of a soup, it was instantly replaced with another appetizer- no question asked.
That was the best meal for us in a restaurant: nice food AND excellent service, thanks to Kelly and her mentor, Jimmy. Kudos to the owner and or manager who instill the idea of pleasant and attentive service in spite of the rush of the occasion. Other restaurants should learn from Bidge Street Bistro: we shall return and our friends, too!!
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