During the first night of our stay, while we were sleeping someone using a key card opened our room door twice. My daughter woke me in a panic when she saw the door open. We spoke to the front desk the next morning at which time it was merely jotted it down in a notebook. That evening we spoke to another women who seemed more concerned but when we came back later that night said she still had no information on what had happened. Upon check out the next morning the clerk had no idea about our issue and said that the person we had talked to the day before had been the owner something we did not know as she said she was trying to contact the owner. We have recently been the victims of theft which has made me question people’s honesty. I thought this person was truly alarmed about someone coming in our room where we were sleeping with our children, but it would seem she just wanted to appease us and didn't care. I will not be staying at this hotel or any Comfort Inn again if this is how they handle safety issues.
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- Also Known As:
- Comfort Inn Bonita Springs Hotel Bonita Springs
- Bonita Springs Comfort Inn