We love Carabba's and this one in Bonita especially. It has always been our favourite. We asked the server about the kind of ice tea they serve (for my son) who likes the bottled Nestle stuff. We were half way through discussing the drinks with the server (Nathan) who walked away while I was in mid sentence. He eventually came back and he confirmed that it was the bottled ice tea they served. When it arrived it was the other kind so we sent it back and got something else. His overall manner was rather brusque. We didn't get offered any more fresh bread and the overall experience was less than we'd expect. Someone actually came out of the kitchen to ask if everything was ok as this server's attitude had clearly been noticed.
Normally we'd leave a pretty decent tip but on this occasion the service was so bad that we didn't leave anything, just payment for the bill rounded up to the next dollar. As we were walking across the car lot, the server called after us shouting "Do you guys want some change?", and scratching his head in disbelief that he didn't get a tip.
I'd not been well at the time, and just couldn't be bothered to confront him about his poor attitude and behaviour. We had intended to call the manager when we got home but we didn't get around to it. Our experience has put us off going to this Carabba's again because of this server Nathan. If you go in there and he is working the shift I would encourage you to ask to be served by someone else who will treat customers with more courtesy and respect. This guy is just insolent!
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