The lowest point of our stay was check in. After check in, our experience at this Hyatt improved remarkably and while there were some minor instances of service not delivered, the Hyatt succeeded in creating a most pleasurable getaway.
Check in: We were offered champagne at check in which was unexpected. However the front desk associate checking us in was even more unexpected because heinsisted that the rate we were paying did not include breakfast when we knew it did. When we produced our confirmation detaiing the fact that breakfast was indeed included in the rate, he still would not acknowledge it even though it was printed on an official Hyatt confirmation. Finally, after much discussion, he asked the associate next to him who told him that indeed, breakfast was included. He even tried to downgrade it to a continental breakfast but the other asscociate dvised him our rate included full American Breakfast. The remainder of the front desk staff we dealt with were fantastic.
Room: Spacious, clean, well equipped and comfortable. The beds were very good and the bath highly functional (2 sinks, very good shower pressure etc). The view from our room (14th floor) was of Estero Bay and the Gulf, very nice. We did notice that although we were 5 rooms from the elevator, we could still hear it at night going up and down but it was not enough to keep us up. However, if you are a light sleeper, request a room away from the elevator because we had no doubt that the first 2 or 3 rooms that were closest to the shaft were pretty noisy. Other than that, our room was reasonably quiet and the HVAC system relatively quiet.
Food: Tarpon Bay, the Seafood restaurant on property ,has a nice key west atmosphere and we enjoyed our meal there, especially the Ceviche. The maitre'd/manager and our waiter were great. We did not eat dinner at Tanglewood, the fine dining restaurant, only because there were quite a few good restaurants in the area. In the morning, Tanglewood serves as the Breakfast room. The buffet included in our rate was very nice including about 7 or 8 hot items ( including eggwhite frittatas, interesting breakfast burrittos, traditional scrambled eggs bacon, waffles)..and the ability to get a made to order omlette made to PERFECTION. Cold cereals, granola, steel cut oatmeal, fruit, yoghurt, smoked salmon and 8 or 9 bread choices (croissants, cinammon rolls, various small but decadent muffins) rounded out the offering. On three of the four mornings, our OJ and coffee were refilled routinely. Only once was a coffee refill missed and only once did we get luke warm coffee. But we thought the staff overall did a very good job and they were friendly and professional.
Recreation: The "beach" on little hickory island, a short free boat ride away from the resort pier, is an interesting place to visit but it has lost lots of sand due to hurricanes. So if you go, go at low tide when there is more beach. At high tide, you will find yourself backed up on the small dunes. Don't expect tons of palm trees and lush suirroundings out there. You can get that back at the Hyatt anyway.
The pools are nice with an adult area (including a small 2 lane lap pool) and another general use pool and a separate "family" poor with water slide. The fountains and landscaping help create a nice tropical resort atmosphere. There are even small semi-private seating areas enclosed by hedges where you can sit on an outdoor couch and read a book. You can go to the sister property (the vacation club) and float down their wandering river in an inner tube if you like.
We went Kayaking for a couple hours (rental through the recreation desk) in the estuaries of Estero Bay and saw herons, egrets, an eagle, the ubiquitous pelicans, and other birds enjoying this preserved area. One unique aspect of the resort is its position next to protected nature sanctuaries.
If you golf ( I used to), the courses looked very nice and have earned recognition from the Audobon Society for its preservation of the area. If you are a runner, you can easily put together a 10 mile run in the area around the hotel (small older neighboorhoods). The gym has a good selection of strength equipment as well as some free weights and plenty of cardio machines with built in TV.
Shopping can be found at the Miramar outlet about 10 minutes away: a good collection of stores including Faconnable, Saks Off Fifth, Nieman Marcus, J Crew, Le Creuset...A great mix. There is also shopping 2 minutes up the street in a large mall with Tommy Bahama, Apple Store etc.
You can get to Everglades City in under an hour and a half if you want to take an Airboat ride through the Everglades.
Public Areas: The outdoor seating areas are nice as is the rear of the lobby area where you can play chess, checkers, etc (get games from front desk). There is an outdoor firepit where you can make s'mores at night. You can purchase bags with all required ingredients including the sticks at the cafe/store located just off the lobby.
Overall:: Coconut Point was a great short getaway. For 4 nights, it was a great place to escape the cold weather of the North and get nice warm doses of nature, good food, service, sun, palms, swimming, shopping, and relaxed-have-a-drink-by- the-pool-laziness. Finally, this Hyatt should also be commended for the "green" practices it has instituted. They have a list of them on display on a placard in the lobby. When I asked whether there was a way to get a copy of it, they provided a small print out of it under my door within 20 minutes of me making the request.
- Official Description (provided by the hotel):
- Welcome to the Hyatt Regency Coconut Point Resort and Spa... where tropical gardens, warm breezes and sparkling waters of Florida's gulf coast create a casually elegant retreat for leisure vacations, business conferences and any occasion. Your aquatic adventure is here with extraordinary resort amenities including five waterslides, four pools, a lazy river, beach on an island offshore, wildlife preserve and more. Watersports rentals, kayaks, fishing and day cruises are available. Five restaurants and bars including a coffee shop and marketplace, seafood restaurant, American restaurant, cocktail lounge and outdoor restaurant and pool bar will satisfy your cravings throughout the day. Rejuvenate at Stillwater Spa, a full service spa with massage, facial and body treatments as well as a full beauty salon. With 82,500 square feet of flexible meeting space featuring two ballrooms, numerous banquet rooms, and abundant outdoor locations, we can accommodate gatherings from 20 to over 1,400 people. Whether large or small, each event is enhanced with innovative catering, impeccable service and state-of-the-art technology. ... more less
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- Also Known As:
- Hyatt Regency Coconut Point Hotel Bonita Springs
- Hyatt Regency Coconut Point Resort And Spa
- Hyatt Regency Bonita Springs
- Hyatt Bonita Springs